Advanced Medical Support Assistant

US Department of Veterans Affairs

VA Careers - Medical Support AssistantDuties include but are not limited to:Answering and routing specialty clinic calls in a timely and professional manner.Scheduling, canceling, and rescheduling patient appointments using approved systems.Managing referral and consult workflows to support timely patient care.Verifying insurance, demographics, and required documentation.Communicating effectively with clinical teams to support care coordination.Maintaining accuracy, confidentiality, and compliance with all regulations and protocols.Work Schedule: Monday - Friday, 7:45AM - 4:15PMCompressed/Flexible: Not Authorized.Telework: Not Authorized.Virtual: This is not a virtual position.Functional Statement #: 21J84ARelocation/Recruitment Incentives: Not Authorized.Permanent Change of Station (PCS): Not Authorized.PCS Appraised Value Offer (AVO): Not Authorized.

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Vacancy posted 3 days ago

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