General Manager

IHOP

General Manager

As our General Manager, you will be the driving force behind our daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
Financial Management: Oversee the financial performance of the business unit through effective scheduling, inventory control, and cost control measures. Driving and supporting sales initiatives and profitability.
Guest Hospitality: Actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

Dynamic Leadership: Proven ability to lead, inspire a team, and keep cool under high-volume pressure.
Exceptional Communication: Stellar interpersonal skills rooted in empathy, customer service, and team engagement
Operational Agility: Master-level organization and time management to navigate shifting floor priorities fluidly.
Experience: Proven track record in restaurant environments, with previous leadership or supervisory experience preferred.
Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

Daytime hours and 5-day work week
Competitive pay
Comprehensive benefit options including 401K with up to 4% employer match
Bonus eligibility – High performing manager are eligible to participate in a bonus program with 50% profit sharing without any upfront investment
Career Development opportunities
Paid Time Off – eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

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Vacancy posted 3 days ago

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