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Director of Customer Operations & Process Excellence

Tempus

Tempus is seeking a Director, Customer Operations in Chicago to lead and scale its Customer Operations teams — Operations Enablement, Training & Knowledge Management, Launches, and Quality Assurance. You will drive performance metrics, build competency programs, and partner with product and sales to operationalize new capabilities. A strong background in healthcare-related operations, AI-enabled workflows, and change management is preferred. #J-18808-Ljbffr Tempus

Vacancy posted 2 days ago
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