Director of Support & Customer Operations (Hybrid—Chicago)
Goose
Goose is seeking an Associate Director/Director of Support in Chicago, IL to lead and scale our customer operations. You will set strategy for support quality, build and coach a team of specialists, and own systems that make great support repeatable at scale. You will report to the Head of Customer Operations. The role emphasizes team management, process ownership, and cross-functional influence, with a hybrid in-office schedule (3 days in the office) in the greater Chicago area. #J-18808-Ljbffr Goose
- ...Job Description Position: Associate Director of Support Company/Division: Goose — Customer Success Location: Chicago, IL (Hybrid, 3 days onsite/week - T/W/Th - Relatively... ...re looking for an experienced Customer Operations leader to scale and strengthen our...SuggestedFlexible hours3 days per week
$120k - $150k
GOOSE CAREERS Associate Director/Director of Support Chicago, IL Customer Success About The Role We're seeking an experienced Customer Operations leader to help scale and strengthen our support... ...the greater Chicago area, with a hybrid schedule (3 days in office). What...SuggestedLive inWork at officeFlexible hours- ..., caring for residents and supporting families. About the Role:... ...experienced leader for our customer-facing technical support team... ...the team to a consistent operational standard. Create a culture... ...ticket volume. Work Location : Chicago, IL (Hybrid) or Cincinnati, OH (On‑site...SuggestedLocal area
$290k - $340k
Please note this is for Chicago, Illinois, United States. You only... ...Controllers, and Treasury teams to operate with greater speed, accuracy,... ...; the “Clarity to Act”. Our customers are large and enterprise-... ...will lead Customer Success, Support, and Customer Education, building...SuggestedFull timeWork at officeLocal areaShift work$40k - $44k
On-Site (hybrid schedule after training) Wilmington, DE/Washington DC/Chicago, IL/Tallahassee, FL/Sacramento, CA/Springfield, IL/... ...Coordinators are empowered to solve customer inquiries and problems quickly... .... We offer a range of support to colleagues with disabilities...SuggestedWork at officeLocal areaWorldwide$80k - $95k
...also committed to supporting its employees by... ...drive value for our customers. There has never... ...- Associate Director BRM - Revenue... ...information services with operations in more than 30... ...law. FOR CHICAGO ONLY: Expected... ...sponsored by Fitch. #LI-RA1 #LI-HYBRID...Work at officeImmediate start$152.64k - $187k
Accredo Health Group, Inc. seeks an Operational Support Senior Manager for the Chicago, IL location to plan, direct, and... ...on operational excellence, customer satisfaction, and complete customer... ...managers to provide ongoing support.• Hybrid work schedule.Qualifications:•...Full timeContract workLocal areaWork from home$125.32k
DescriptionJOB ANNOUNCEMENTSENIOR DIRECTOR OF FAMILY SUPPORT PROGRAMSHomeless DivisionDepartment of Family... ...Services provides strategic and operational leadership for the department's homeless... ...action, as requiredLocation:1615 W. Chicago Ave. Chicago, IL 60622Days: M -...Work experience placementWork at officeLocal area$103.02k - $159.68k
...in the years to come.The Executive Director of Learning & Support (ED) is one of the most important leadership... ...program design, curriculum, operations, career coaching, and data, and is ultimately... ...position is based out of the Chicago campus but may require light travel...Full timeWork at officeImmediate start- Brightpoint is seeking a Clinical Supervisor (Adoption Support and Preservation) in Chicago, IL to provide clinical leadership and oversight for services... .../LMFT), with at least two years of relevant experience. Hybrid work arrangement and strong emphasis on trauma-informed...
$82.7k - $120k
...first point of contact for customer support and service restoration, our... ...role in protecting customer operations and maintaining trust in TransUnion... ...division. This is a hybrid position and involves regular... ...LLCSummaryLocation: Crum Lynne, Pennsylvania; Chicago, IllinoisType: Full timeFull timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week- VOA Illinois is seeking a Client Support & Service Coordinator to provide client-centered case management and trauma-informed support... ...and well-being throughout the program. This on-site role offers hybrid eligibility after 90 days of initial training. The position requires...
- Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents, mentors staff, and drives improvements in incident, problem, change, and knowledge management....Work at office
- TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product... ...executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is...Remote jobWorldwideFlexible hours
- Ripple is seeking a Head of Customer Success to lead post-implementation experiences for enterprise customers in Chicago, Illinois. This strategic role entails ensuring high customer retention through effective management and fostering long-term client relationships. The...
$60k - $80k
Occupational Therapy Support Lead (Part-Time) Occupational... ...our Clinical Support Director, school services teams... ...Specialist jobs in Chicago, IL . Oak Park, IL $52... ...ago Telecommunication Customer Support Specialist... ...Customer Success and Operations Associate Technical Support...Full timePart time- ...programs and manage an Enterprise Premium Support portfolio. You will cultivate strong... ...consumption, and provide insights to the Customer Success Manager to address challenges and elevate the client experience. In this hybrid role, you will work across Retail, Tech,...
- Applied Systems in Chicago seeks a Senior Service Desk Technician to lead complex L2 incidents and mentor staff within Corporate IT. You’ll manage escalations, improve processes, and maintain deep knowledge of end-user systems, including Intune and GPOs. The role blends...Work at office
- ...Executive Director of Learning & Support About the Company Esteemed higher education institution preparing students for professional success... ...will lead a team that spans program design, curriculum, operations, career coaching, and data analysis. Applicants for the Executive...
$22.2 - $26.64 per hour
Location: Chicago, IL 60605 Pay: $22.20 - $26.64 per hour ($46,176 - $55,411 annually) Schedule... ...hours/week) Work Arrangement: On-site (Hybrid eligible after 90 Days) About Us:... ...Careers - VOA Illinois. Program Overview: Support Services for Veteran Families (SSVF) is a...Hourly payFull timeWork at officeLocal areaRemote workWork from homeFlexible hours- NOCD seeks a Director of Member Advocate Services to lead a senior team shaping the member support experience across CRM, phone, text, and chat... ...role requires 7+ years in customer support, 3+ years leading... ...a track record of scaling operations while controlling costs, with...
- Ripple Treasury is seeking a Head of Customer Success to own the post-implementation experience... ...base. You will lead Customer Success, Support, and Customer Education, shaping the... .... You will build a scalable, AI-powered operating model and a reference Programme that strengthens...
$130k - $145k
...the Client Services team and customer satisfactionServes as the primary... ...superior qualityWork with Operational departments to customize and... ...of eDiscovery and litigation support which is typically the result... ...-NY-1166 Avenue of Americas; Chicago, IL; Beaverton, OR; Seattle,...Full timeLocal areaAfternoon shift$99k - $232k
...Description & SummaryThe OpportunityAs a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting team, focusing on developing and... ...; CA-Los Angeles; GA-Atlanta; NC-Charlotte; IL-Chicago; MA-Boston; TX-Dallas; CA-San Francisco; WA-SeattleType...Full timeH1b$140k
...Automated data ingestion and investigations transform security operations through superior threat analysis that also analyzes the... ...in a single platform. About the role As a Director of Customer Support Engineering, you will lead the team responsible for ensuring...Civilian ContractorFull timeRemote workFlexible hours$42.5k
...Insurance Support Coordinator About Marsh McLennan Agency's Midwest Region: Marsh McLennan... ...Ability to come into our Schaumburg or Chicago office 5 days per week Excellent... ...communication skills to effectively service customers Detail orientation and handling a...Work from home- ...Operations Support ManagerWe are looking for a high-impact Senior Consultant, Operations Management to join our Chicago Business Unit Operations team and support the success of a growing, flagship... ...who are willing to work on-site hybrid.Operational Excellence & Governance...Work at officeLocal areaShift work
$46k - $75k
...Services & SupportHybrid Remote , Chicago,IllinoisAustin,TexasMiami,... ...of Enterprise Premium Support clients Cultivate enduring and... ...providing insights to the account Customer Success Manager (CSM) as... ...best of both worlds with our hybrid work schedule. This role requires...Work at officeLocal areaRemote workShift work3 days per week- SDI Presence LLC is seeking a Senior Desktop Support Specialist to lead desktop support operations across Chicago's major airport environments. This hands-on leadership... ...escalated issues, and ensures exceptional customer service. The ideal candidate brings strong Windows...Shift work
- ...to lead and oversee a 24/7 IT Service Desk and Desktop Support environment onsite in Chicago. The role requires guiding support teams, driving service... ...in a fast-paced setting that emphasizes accountability, customer service, and collaboration. #J-18808-Ljbffr SGI
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