Director of Support & Customer Operations (Hybrid—Chicago)
Goose
Goose is seeking an Associate Director/Director of Support in Chicago, IL to lead and scale our customer operations. You will set strategy for support quality, build and coach a team of specialists, and own systems that make great support repeatable at scale. You will report to the Head of Customer Operations. The role emphasizes team management, process ownership, and cross-functional influence, with a hybrid in-office schedule (3 days in the office) in the greater Chicago area. #J-18808-Ljbffr Goose
$120k - $150k
GOOSE CAREERS Associate Director/Director of Support Chicago, IL Customer Success About The Role We're seeking an experienced Customer Operations leader to help scale and strengthen our support... ...the greater Chicago area, with a hybrid schedule (3 days in office). What...SuggestedLive inWork at officeFlexible hours- ..., caring for residents and supporting families. About the Role:... ...experienced leader for our customer-facing technical support team... ...the team to a consistent operational standard. Create a culture... ...ticket volume. Work Location : Chicago, IL (Hybrid) or Cincinnati, OH (On‑site...SuggestedLocal area
- Goose is seeking a Senior Support Manager to lead our Customer Operations team in Chicago, IL. The role focuses on managing weekday support, weekend rotation, and resolving escalations while partnering with our offshore team to ensure seamless coverage. You will collaborate...SuggestedWeekend workWeekday work
$80k - $95k
...also committed to supporting its employees by... ...drive value for our customers. There has never... ...- Associate Director BRM - Revenue... ...information services with operations in more than 30... ...law. FOR CHICAGO ONLY: Expected... ...sponsored by Fitch. #LI-RA1 #LI-HYBRID...SuggestedWork at officeImmediate start$152.64k - $187k
Accredo Health Group, Inc. seeks an Operational Support Senior Manager for the Chicago, IL location to plan, direct, and... ...on operational excellence, customer satisfaction, and complete customer... ...managers to provide ongoing support.• Hybrid work schedule.Qualifications:•...SuggestedFull timeContract workLocal areaWork from home- GOOSE CAREERS Senior Support Manager Chicago, IL Customer Success We are seeking a highly skilled and customer... ...Manager to join our Customer Operations team. This role is critical to ensuring... ...area. Commercial teams employ a hybrid work schedule (3 days in the office...Live inWork at officeFlexible hoursWeekday work
$103.02k - $159.68k
...in the years to come.The Executive Director of Learning & Support (ED) is one of the most important leadership... ...program design, curriculum, operations, career coaching, and data, and is ultimately... ...position is based out of the Chicago campus but may require light travel...Full timeWork at officeImmediate start- Enova International in Chicago is seeking a Loan Application Support Team Lead to mentor representatives, coach on customer experience, and partner with management to drive efficiency and effectiveness in a hybrid work model. The role emphasizes data-driven decision making...Work at officeRemote work
$82.7k - $120k
...first point of contact for customer support and service restoration, our... ...role in protecting customer operations and maintaining trust in TransUnion... ...division. This is a hybrid position and involves regular... ...LLCSummaryLocation: Crum Lynne, Pennsylvania; Chicago, IllinoisType: Full timeFull timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week- VOA Illinois is seeking a Client Support & Service Coordinator to provide client-centered case management and trauma-informed support... ...and well-being throughout the program. This on-site role offers hybrid eligibility after 90 days of initial training. The position requires...
- Franchise Support Manager (100%Remote - Chicago Area Preferred) Chicago Job Description for Client Success & Operations Coordinator (100% Remote - Chicago Area Preferred): Do you take... ...operations) 4+ years in client service or customer success (preferred but not required)...Remote jobFull time
- Covista is seeking an HR Support Coordinator to join our Employee Services team, delivering a seamless, high-quality employee... ...a temporary period. The position emphasizes organization, attention to detail, and a customer-service mindset, with hybrid #J-18808-Ljbffr CovistaFull timeTemporary work
- Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents, mentors staff, and drives improvements in incident, problem, change, and knowledge management....Work at office
- Applied Systems Chicago is seeking a Senior Service Desk Technician, Executive Support, to lead the Corporate IT Service Desk and mentor junior staff. You will handle... ...collaboration with cross-functional teams in a hybrid Chicago office environment. #J-18808-Ljbffr IVANS...Work at office
- TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product... ...executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is...Remote jobWorldwideFlexible hours
- Ripple is seeking a Head of Customer Success to lead post-implementation experiences for enterprise customers in Chicago, Illinois. This strategic role entails ensuring high customer retention through effective management and fostering long-term client relationships. The...
- ...International is seeking a Loan Application Support Team Lead to mentor representatives,... ...survey feedback, and driving a high-quality customer experience. Ideal candidates will use... ...support ad-hoc projects while thriving in a hybrid in-office/remote work environment. #J-18...Work at officeRemote work
$60k - $80k
Occupational Therapy Support Lead (Part-Time) Occupational... ...our Clinical Support Director, school services teams... ...Specialist jobs in Chicago, IL . Oak Park, IL $52... ...ago Telecommunication Customer Support Specialist... ...Customer Success and Operations Associate Technical Support...Full timePart time$21 - $23 per hour
...over sponsorship at this time. #BI-Hybrid About the role: As a Loan Application Support Team Lead, your primary... ...to ensure success and a positive customer experience. Additionally, you will... ...the lending industry and/or loan operations Exhibit effective problem-solving...Hourly payFull timeSummer workWork at officeLocal areaRemote workMonday to Friday$244.7k - $279.2k
...Overview Director of Software Support Engineering As a Director of Software... ..., and continuous operational health of our most critical... ...ecosystem for everything from customer-facing web and mobile applications... ...be regularly worked. Chicago, IL: $244,700 - $279,200...Full timePart timeLocal area- Role Overview:The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their... ...financial goals.Work-Life Blend: A hybrid work model that balances... ...SummaryLocation: Washington DC; Chicago, IL; Boston, MA; New York, NYType...Full timeWork at officeLocal areaRemote workRelocation package
- ...Executive Director of Learning & Support About the Company Esteemed higher education institution preparing students for professional success... ...will lead a team that spans program design, curriculum, operations, career coaching, and data analysis. Applicants for the Executive...
$22.2 - $26.64 per hour
Location: Chicago, IL 60605 Pay: $22.20 - $26.64 per hour ($46,176 - $55,411 annually) Schedule... ...hours/week) Work Arrangement: On-site (Hybrid eligible after 90 Days) About Us:... ...Careers - VOA Illinois. Program Overview: Support Services for Veteran Families (SSVF) is a...Hourly payFull timeWork at officeLocal areaRemote workWork from homeFlexible hours- ...private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With this... ...Corporate culture that supports diversity, equity, and inclusion · Hybrid/flexible work options to help balance work and life · PTO (...Full timeTemporary workPrivate practiceImmediate startFlexible hoursWeekend workAfternoon shift
- Marshall, Gerstein & Borun LLP is seeking a Manager for Legal Support Services & Operations to oversee a team and enhance the Firm’s legal... ...Microsoft Office. The position offers a competitive salary and a hybrid work policy. #J-18808-Ljbffr Marshall, Gerstein & Borun LLPRemote jobWork at office
- A non-profit organization in Chicago is looking for a Family Support case manager to provide case management services for children and families. The role requires managing a caseload, maintaining records, and supporting families across various programs. A bachelor's degree...Full time
$120k - $175k
Product Support and Training ManagerCooley is seeking... ...group at the firm.Hybrid Schedule: As part of the... ...management, engineering, and customer success, this role... ..., and standard operating proceduresEstablish and... ...Los Angeles; Palo Alto; Chicago; Washington DC; Boston...Full timeTemporary workWork at officeImmediate startRemote workWork from homeFlexible hoursWeekend work$65k
...shape a brighter way forward. Client Support Coordinator - JLL What this job... ...and account management. Reporting to the Director of Client Support & Training, you will serve... .... Location: Remote -Chicago, IL If this job description resonates with...Daily paidLocal areaRemote workShift work$130k - $145k
...the Client Services team and customer satisfactionServes as the primary... ...superior qualityWork with Operational departments to customize and... ...of eDiscovery and litigation support which is typically the result... ...-NY-1166 Avenue of Americas; Chicago, IL; Beaverton, OR; Seattle,...Full timeLocal areaAfternoon shift$99k - $232k
...Description & SummaryThe OpportunityAs a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting team, focusing on developing and... ...; CA-Los Angeles; GA-Atlanta; NC-Charlotte; IL-Chicago; MA-Boston; TX-Dallas; CA-San Francisco; WA-SeattleType...Full timeH1b
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