Senior Executive IT Service Desk Lead (Hybrid)
IVANS Insurance Solutions
Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents, mentors staff, and drives improvements in incident, problem, change, and knowledge management. The position focuses on on-site support for the Chicago Fulton Market office with collaboration across IT teams and facilities coordination. Prior leadership in enterprise IT support and ITIL knowledge is required. #J-18808-Ljbffr IVANS Insurance Solutions
Vacancy posted 2 days ago
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