Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Head of Customer Support - Remote, AI-Driven Scale

TeamViewer

Chicago, IL
  • Remote job

TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience and a proven track record in improving customer satisfaction. Responsibilities include executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible PTO, and comprehensive health benefits. #J-18808-Ljbffr TeamViewer

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Global Head of Customer Support - Remote, AI-Driven Scale in Chicago, IL vacancy
  • TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support...  ...enhancing customer experience, and leveraging AI for efficiency. Candidates should have...  ...proven success record. The company offers remote work options, competitive compensation... 
    Remote work

    TeamViewer

    Atlanta, GA
    2 days ago
  • Cloudbeds is seeking a Director of Customer Support to lead a global team dedicated to enhancing the customer...  ...proactive partnerships, utilizing AI and human empathy. Candidates should...  ...strong leadership skills. Join us to work remotely with a passionate team, committed to... 
    Remote job

    Third-Party Job Posts

    New York, NY
    2 days ago
  • Dibbs is looking for a Head of Customer Support in New York City or remote in the US. This leader will build and manage customer support across our partner ecosystem...  ...management with strategic oversight, focusing on AI-enhanced support solutions. The ideal candidate will... 
    Remote job

    Omaze

    New York, NY
    2 days ago
  • Jobtailor in San Francisco, CA is seeking a Head of Customer Support to lead and scale the support organization. You will drive faster response times, higher...  ..., and implement scalable processes with automation and AI across a growing team. You will partner with Product,... 
    Suggested

    Jobtailor

    San Francisco, CA
    2 days ago
  • Cloudbeds is seeking a Director of Customer Support to lead a remote, global team. You will drive proactive partnerships with hoteliers, improve first...  ...EMEA, and APAC, shaping the support function through AI at scale and empathetic leadership. A strong hospitality or hospitality... 
    Remote work

    Cloudbeds

    Chicago, IL
    16 hours ago
  •  ...are hiring our first Head of Customer Support. This is a true builder...  ...customer inquiries Hire and scale the support team...  ...Build a world‑class, AI‑first support organization...  ...Implement AI‑driven ticket triage Deploy...  ...implementation experience Remote team management experience... 
    Remote work
    Flexible hours

    Collectors Card

    New York, NY
    2 days ago
  • $175k - $250k

     ...New York City; US Remote Employment Type...  ...infrastructure, and global asset conversion...  ...operations support under our customers’ licenses. Overview...  ...re looking for a Head of Customer Support...  ...strategy, and AI-powered tooling....  ...leader is that the scale and complexity of... 
    Remote work
    Full time
    Local area
    Flexible hours

    Omaze

    New York, NY
    2 days ago
  • $253k - $336k

     ...to enable our Customers’ ongoing Mission...  ...Anduril. This team supports the Business...  ...looking for a Head of Customer Support...  ...the effort to scale and formalize...  ...technologies globally. This role involves...  ...platforms, remote troubleshooting...  ...implement data‑driven improvements.... 
    Remote work
    Full time
    Contract work
    Work experience placement

    Anduril-1

    Costa Mesa, CA
    3 days ago
  • Cloudbeds, based in the United States, is seeking a Director of Customer Support to lead its global support organization. This position focuses on transforming support from reactive to proactive, leveraging AI to enhance the customer experience. The ideal candidate will... 

    Cloudbeds

    Dallas, TX
    3 days ago
  • Suno, based in Boston, is seeking a Sr. Manager of Support to lead its customer support function. You'll manage SLAs, costs, and the user support...  ...leadership, a background in consumer technology, and a data-driven approach. Compensation includes competitive equity and... 

    suno

    Boston, MA
    1 day ago
  • $230k - $280k

     ...companies embed global connectivity...  .... If you’re driven by curiosity,...  ...permission. Customer Obsession ....  ...Gigs, customer support isn’t a back‑...  ...automation, AI, and great...  ...designing and scaling support across...  ...reports to the Head of Product,...  ...can be done remotely, and not every... 
    Remote work
    Work at office
    Work from home
    Home office

    Crane Venture Partners

    New York, NY
    3 days ago
  • Genesys is seeking a Vice President, Global AI Sales Specialists to define and scale a global AI sales motion. The role involves leading a distributed...  ...team to drive business value and successful customer outcomes through AI-driven customer experience orchestration. The ideal... 
    Remote job

    Genesys

    Boston, MA
    3 days ago
  • Cloudbeds is seeking a Director of Customer Support to lead a global, remote-first team. You will own the customer experience, drive proactive partnerships, and improve first contact resolution, response times, CSAT, and retention across multiple regions. The role requires... 
    Remote job

    Cloudbeds

    Las Vegas, NV
    16 hours ago
  •  ...inception in 2014, we’ve scaled to a $2 billion valuation...  ...a presence in 6 countries globally - Australia, New Zealand,...  ...capital and where we focus) is driven by our Mission We are Remote First - we champion a...  ...degree of autonomy We are AI First - we are committed to... 
    Remote work
    Work at office
    Local area
    Work from home

    Employment Hero

    Atlanta, GA
    4 days ago
  • Cloudbeds is seeking a Director of Customer Support to lead our global support organization and enhance customer...  ...proactive partnership, leveraging AI technology while ensuring human empathy...  ...or technology. Enjoy a fully remote position backed by a supportive culture... 
    Remote job

    Cloudbeds

    New Bremen, OH
    4 days ago
  •  ...more than 1,300 global brands and...  ...in-person and remote work to boost collaboration...  ...! Director, Customer Education &...  ...the teams that support them. Through building...  ...self-serve and scaled) Customer-...  ...Innovation & AI In this role,...  ...and implement AI-driven solutions for... 
    Remote work
    Work at office
    Work from home
    Worldwide
    Home office
    Flexible hours

    CreatorIQ

    Los Angeles, CA
    3 days ago
  • $300 per month

     ...can create ambitiously with AI — without sacrificing scale, speed, or sustainability....  ...Role: As the Director of Customer Support, you will be instrumental...  ...lead, and scale Crusoe’s global Customer Support organization...  ..., infrastructure, or AI driven environments. Proven ability... 
    Temporary work

    Crusoe Energy Systems

    San Francisco, CA
    16 hours ago
  •  ...visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base....  ...edge automation and AI. You will lead a high...  ...Identify and implement AI‑driven tools and workflows...  ...in a global or remote environment. Technical... 
    Remote work
    Shift work

    Kong

    Raleigh, NC
    16 hours ago
  • Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support...  ...and training a team, managing escalations, and integrating AI into support workflows. The ideal candidate has extensive... 

    Casca

    San Francisco, CA
    16 hours ago
  • Responsibilities As the Head of US Support Functions, you will be...  ...world‑class customer service teams. This role...  ...improvements. Driving the AI automation transformation...  ...through data‑driven forecasting and capacity...  ...Experience in managing global teams in areas such as... 

    TikTok USDS Joint Venture

    Scottsdale, AZ
    16 hours ago
  • Buyers Edge Platform in Littleton, CO is seeking a Manager of Customer Support to lead a dedicated team focused on delivering exceptional customer...  ...customer needs into product improvements and championing AI integration to enhance service operations. The ideal candidate... 

    Buyers Edge Platform

    Littleton, CO
    1 day ago
  • $150.2k - $206.58k

     ...looking to hire a Director, Global Customer Support for the Customer...  ...with proactive, data‑driven engagement. Our mission...  ...retention, and growth at scale. What You’ll Do As...  ...retention. Champion AI: Champion the thoughtful...  .... Sprout maintains a remote workforce in many places... 
    Remote work
    16 hours
    Contract work
    For contractors
    Work at office
    Local area
    Immediate start
    Home office
    Flexible hours
    Shift work

    Sprout Social, Inc.

    New York, NY
    1 day ago
  •  ...gets done. Our AI-native document...  ...unique metadata-driven architecture,...  ...and apply AI at scale. The result is...  ...for over 6,000 customers in 100+ countries...  ..., persuasive remote/onsite meetings...  ...expansion Be part of a global technology...  ...relocation support for this position... 
    Remote work
    Work experience placement
    Work at office
    Relocation package

    M-Files

    New Bremen, OH
    1 day ago
  •  ...every day. Our Support team plays a critical...  ...and helps customers get more from our products. As Head of Support, you will own our global support strategy...  ...quality programs at scale. Manage...  ...Experience using AI and building content...  ...diverse team of driven individuals who... 
    Work experience placement
    Local area

    Plaid

    San Francisco, CA
    1 day ago
  •  ...role bridges executive strategy and tactical execution, focusing on AI-driven support and operational excellence. The ideal candidate will have over 8 years of experience in Knowledge Management and Customer Support Operations, possess deep KCS expertise, and demonstrate... 

    Cisco Systems, Inc.

    Richardson, TX
    2 days ago
  • $131.1k - $196.7k

     ...Compensation Program Manager for remote opportunities in California to oversee global compensation strategies. This role...  ...salary structures and leveraging AI tools to enhance compensation processes...  ...is integral to ensuring data-driven, scalable pay structures, offering... 
    Remote work

    Unity Technologies

    New York, NY
    2 days ago
  •  ...Campaign Operations Manager to oversee the operational foundation of global demand campaigns. In this high-impact role, you'll collaborate...  ...design and implement the campaign lifecycle while introducing AI-driven automation to enhance efficiency. The position is based in... 
    Remote job

    Stripe

    Seattle, WA
    1 day ago
  • A leading AI-driven organization is seeking a Business Development Manager to establish and lead a high-performing SDR team across the US...  ...sales. This position offers a competitive salary, performance bonuses, and the flexibility of remote work. #J-18808-Ljbffr Writesonic
    Remote work

    Writesonic

    New York, NY
    1 day ago
  • $189k - $332.4k

    Genesys is seeking a Senior Director for the Global Renewal Center of Excellence in North Carolina. This role is responsible for optimizing and scaling renewal processes across various platforms, ensuring predictable renewal performance globally. The ideal candidate will... 
    Remote job
    Flexible hours

    Genesys

    Raleigh, NC
    1 day ago
  • Neko Health is seeking a Global Director of Customer Support & Hospitality to lead the global support function. The ideal candidate will have over 8 years...  ...ability to enhance support operations while integrating AI strategies. This role involves driving team performance... 

    Neko Health

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Head of Customer Support - Remote, AI-Driven Scale. Be the first to apply!