Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer
- Remote job
TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience and a proven track record in improving customer satisfaction. Responsibilities include executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible PTO, and comprehensive health benefits. #J-18808-Ljbffr TeamViewer
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...About the RoleOur Customer Success Manager, Scaled & Digital plays a... ...proactive, data-driven engagement, and owning... ....Location:Remote -Boston, MA, Chicago... ...benefits that support personal well-being... ...artificial intelligence (AI) to efficiently... ..., is a leading global provider of real...Remote workFull timeLocal area$289k
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...Inclusion. We weave AI into the fabric... ...!This role is remote, but distance... ...close to our customers, and grow together... ...of the Global Technical Services... ...: Develop data-driven models to align... ...Product, Sales, and Support to eliminate... ...UAT) for large-scale system deployments...Remote workFull timeVisa sponsorshipWork visa- ...role owns the global Data Driven Services line within... ...& Automation Customer Service,... ...customer outcomes and scales focused use... ...Customer Service Head, the Head carries... ...monitoring, remote diagnostics, automation... ...outcomes. Support customers in... ...with IT, AI, data, automation...Remote work
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***This is a remote position. You may work from a remote home... ...technology and unparalleled customer service.As a Global Account Manager, you will... ...without the assistance of AI tools or external prompts.... ...generated responses or third-party support during interviews will be...Remote workFull timeTemporary workWork at officeWork from homeHome officeFlexible hours- ...strategy, culture, and communications across a global, remote-first workforce. You will report to the... ...elevate business-ready outputs while embracing AI-enabled tools. The role emphasizes strategic planning, event support, and cross-functional collaboration, with a focus...Remote work
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