Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer
- Remote job
TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance. #J-18808-Ljbffr TeamViewer
$200k - $240k
...understanding of their customers’ whole online... .... We are a global leader in the... ...and help us scale even further.... ...operationally exceptional Head of Support to lead our... ...into an AI‑first, scalable... ...roadmap for AI‑driven deflection, triage... ...partners, and remote delivery models...Remote workFull timeWorldwideFlexible hours- ...harness the power of AI and shape the... ...and around 645,000 customers across all industries... ...We are seeking a Global Head of Customer Support to lead and scale a world-class, multi... ...ensures a seamless, data-driven post-sale support... ...~ Work location is Remote, USA (the ideal...Remote workTemporary workCasual workWorldwideFlexible hours
- ...technology security firm is seeking a Global Director of Sales Development to build and scale a world-class outbound revenue... ..., with a strong emphasis on data-driven decision-making and managing... ...global teams. The firm offers a fully remote work setting with comprehensive...Remote work
- .... is seeking a Senior Director of Business Support Operations to lead the global strategy and operational frameworks for our customer support ecosystem. This role requires 15+ years... ...goals. The position allows for remote work, emphasizing a collaborative and innovative...Remote work
- ...cybersecurity firm is looking for a Global Director of Sales Development to build and scale an outbound revenue engine.... ..., well-versed in leveraging AI for sales strategies. You... ...execution of innovative, data-driven tactics. This fully remote position offers competitive...Remote work
- A leading cybersecurity company is seeking a Global Director of Sales Development to build and scale an outbound revenue engine. In this role, you will lead and... ...sales technologies. This role offers a fully remote working environment and competitive benefits. J-188...Remote work
- ...cybersecurity firm is looking for a Global Director of Sales Development to drive outbound revenue and scale a world-class sales development... ...This role involves leveraging AI to enhance sales processes,... .... This position offers a fully remote working environment and a benefits...Remote work
- ...cloud engineered for AI. We provide cost-... ...and large enterprise customers. Nscale enables AI-... ...and directly supports strategic business... ...standards, and are driven to continuously improve... ...infrastructure at scale Contribute to scripting... ...Join our thriving remote‑first team ....Remote workFlexible hoursShift workRotating shift
$183.7k - $240k
...The Role** The Head of Reservations and Customer Care Technology &... ..., transforming global service and reservation... ...and data-driven innovation, ensuring... ...agent-managed or AI-assisted-delivers... ...leading diverse, remote global teams; embedding... ...to highest pay scale we, in good faith...Remote workWork at officeShift work3 days per week- ...Head of Customer Support Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate... ...using automation and AI tools. Responsibilities... ...implementing AI-driven support tools Can manage... ...customer support operation that scales with the growth of the company...Remote workFull timeFlexible hours
- ...infrastructure, and global asset conversion... ...operations support under our customers’ licenses. Overview... ...Were looking for a Head of Customer... ...support strategy, and AI-powered tooling.... ...leader is that the scale and complexity of... ...working remotely throughout the US...Remote workLocal areaFlexible hours
$253k - $336k
...Lattice OS, an AI-powered... ...to enable our Customers’ ongoing Mission... ...Anduril. This team supports the Business... ...for a Head of Customer Support... ...effort to scale and formalize... ...technologies globally. This role... ...management platforms, remote... ...implement data-driven improvements....Remote workFull timeContract workWork experience placementImmediate start- ...gets done. Our AI-native document... ...unique metadata-driven architecture,... ...and apply AI at scale. The result is... ...for over 6,000 customers in 100+ countries... ..., persuasive remote/onsite meetings... ...expansion Be part of a global technology... ...relocation support for this position...Remote workWork experience placementWork at officeRelocation package
$200k - $300k
...Services & Retail AI (SSG) Within Lenovo... ..., and scale differentiated Retail... ...offerings delivered globally. This leader brings... ...store, associate, customer, and supply chain... ...offerings are repeatable, supportable, and globally... ...A strong pipeline driven primarily by...Remote workWork at officeLocal areaWork from home3 days per week- ...leading data security firm is seeking a VP of Global Sales Development in New York City. In... ...creation through innovative strategies and AI integration. You will refine sales... ...experimentation, and leadership skills to manage remote teams. Competitive compensation and a progressive...Remote work
- A tech-driven recruiting firm is seeking a skilled architect to lead the design and implementation of AI-native systems. You will oversee end-to-end system architecture that enhances... ...aims to transform the hiring experience for companies globally. #J-18808-Ljbffr EmployRemote jobFlexible hours
$212k - $318k
Stripe is seeking a Global AML Lead based in Seattle or remotely. In this role, you will lead the AML function, transforming processes and partnering with engineering to implement AI-driven solutions. The ideal candidate will have over 15 years of experience in financial...Remote job- Support Revolution is seeking a Head of Support to lead the global delivery of Third-Party Support and Application Managed Services... ...on operational excellence, customer success, and continuous improvement... ...annual leave, and a fully remote work model. #J-18808-Ljbffr Support...Remote job
- A technology-driven platform is seeking a Global Trade Facilitator Support to assist in managing international transactions. The role involves ensuring compliance... ...preferred, alongside experience with digital platforms. Remote work capability is essential. #J-18808-Ljbffr...Remote job
$138.8k - $244.2k
...Senior Web Operations Manager to oversee the global web ecosystem on Genesys.com, aligning... ...goals with demand generation and customer experience strategies. The ideal candidate... ...with expertise in agile methodologies and AI-driven innovations. Strong program and team management...Remote jobFlexible hours$144.5k - $180.6k
PowerSchool Group LLC in Dallas, TX is seeking a Director of Scaled Customer Success to transform customer support through digital and AI-driven engagement strategies. This role involves developing AI-driven playbooks and predictive models to enhance customer retention...- ...About the job Head of Customer Support Hiring Company Overview... ...we are looking for a driven and versatile legal... ...professional to support us as we scale. You will play a key... ...Support to lead global support and logistics... ...CSAT, and integrate AI tools to improve efficiency...
$90k - $120k
...Real-time safety alerts, AI-driven workforce insights,... ...Role We're looking for a Customer Success Representative... ...active job sites to support hardware deployment... ...real job sites. We're scaling fast across data centers... ...offsites and team events Remote-first with hybrid...Remote workDay shift- ...Manager for IT Service Desk to lead their global service desk operations. The ideal... ...teams into high-performing units focused on customer satisfaction and operational excellence.... ...with cross-functional teams to implement AI-driven solutions. Pay includes competitive...
- ...ordinances. Job Title Global Service Desk... ...transformation—combining global scale with a strong... ...across AI, automation, cybersecurity... ..., engineering, and customer experience—operating... ...locations, shaping how support is delivered from... ..., including AI‑driven ServiceNow insights...Permanent employmentFor contractorsWorldwide
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization... ...experience, strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing...Worldwide
- StubHub, Inc. seeks an experienced Head of Global Customer Success to lead transformative customer success operations in Atlanta. This role focuses on developing high-performing teams and driving AI-driven initiatives to enhance customer experiences. The ideal candidate...
$118.3k - $219.8k
...Director of Case Law AI-Driven Content is responsible... ...content initiatives that support LexisNexis's evolving... ...role reports to the Global Head of Cases and Chief of... ...designing, piloting, and scaling new AI-driven case law... ...priorities and customer needs. Develop and...Remote workLocal areaWork from home$200k - $260k
...of our 3,300+ global colleagues coming... .... The Head of Software Engineering... ...enable data-driven insights and competitive... ...working remotely to cover... ...cloud platforms, AI/ML, and emerging... ...innovation at scale. Travel and... ...We partner with customers across the globe...Remote workPart timeWork from homeWorldwideFlexible hours- ...Director of Member Support Nashville,... .... Open to remote for the right candidate... ...Minno is a global media and... ...Support to build and scale a high-... ...Empower a Mission-Driven Team: Build and... ...gold standard in customer support for Christian... ...and agentic AI. Cross-...Remote workFlexible hours
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