Americas Quality Director — Guest Love & Brand Excellence
IHG
IHG seeks a Director of Quality to lead field operations across the Americas, partnering with the Head of Quality to deploy effective policies that boost guest love and brand health. You will oversee audits, self-audit processes, and compliance while driving consistent quality across franchised and company hotels. Responsibilities include guiding the quality team, coordinating with operations, F&B, technology, and development, and delivering against key metrics such as Guest-Love and brand #J-18808-Ljbffr IHG
Vacancy posted 1 day ago
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