Marketing Representative

Job DescriptionAt Hilton Grand Vacations, we seek professionals who take pride in engaging with guests, building meaningful connections through conversation, and representing a world-class hospitality brand. This guest-facing, performance-based role offers unlimited earning potential, comprehensive training, and a supportive environment where your success is our priority.If you enjoy meeting new people, creating memorable guest experiences, and working in a fast-paced hospitality setting, this could be the opportunity for you.About the RoleAs an In-House Marketing Representative you will engage with Hilton Grand Vacations owners and resort guests, learn about their vacation interests, and invite qualified guests to attend vacation ownership presentations and resort previews.Success in this role comes from creating genuine connections, understanding guest needs, and confidently scheduling appointments while delivering exceptional customer service.Whether your background is in sales, hospitality, concierge services, retail, tourism, or customer experience, this position provides an exciting opportunity to grow within a recognized leader in the vacation ownership industry.Join Hilton Grand Vacations and turn your passion for people, hospitality, and sales into a rewarding career with exceptional earning potential and growth opportunities.Why Team Members Love Working With UsCompensation & Earning Potential: $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Concierge have targeted annual earnings of $90,000+, with top performers earning more based on individual results.To support your growth from day one, we offer a $2,500 monthly incentive guarantee for up to six months, giving you the opportunity to build confidence, develop your skills, and establish a strong foundation for long-term success.We are proud to provide full?time Team Members with an industry?leading benefits package, including:Day One Medical Coverage: Medical, dental, and vision insurance starting your first day.Generous Paid Time Off: Vacation, sick time, and paid parental leave.Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program.Career Growth & Development: Tuition reimbursement for job?related degrees and certifications.Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits.Award?Winning Culture: Hilton Grand Vacations has earned four out of five stars for work?life balance and family?friendly benefits and is recognized by Newsweek as one of America's Greatest Workplaces for Parents & Families.ResponsibilitiesSchedule Details:Marketing Representative work a flexible schedule, which includes weekends and holidays, based on guest travel patterns and business needs.What You'll DoEngage owners, guests, and visitors in a professional, friendly, and welcoming mannerInitiate conversations to understand travel interests and vacation preferencesPromote and schedule vacation ownership presentations, previews, and promotional vacation packages for qualified guestsProvide concierge-style recommendations for local attractions, dining, entertainment, and destination experiencesRepresent Hilton Grand Vacations with professionalism, enthusiasm, and integrityAccurately maintain guest and appointment information using company systemsMeet and exceed performance goals through quality guest interactions and appointment generationQualificationsWhat We're Looking ForMinimum one (1) year of experience in sales, hospitality, concierge services, retail, tourism, or another customer-facing environmentTwo (2) years of customer service experienceStrong communication, interpersonal, and relationship-building skillsProfessional verbal and written communication abilitiesIntermediate computer skills with the ability to learn new systemsAbility to work a flexible schedule, including evenings, weekends, and holidaysHigh School Diploma or equivalentProficiency in EnglishPreferred QualificationsPrevious vacation ownership or timeshare experienceExperience in a commission-based or performance-driven roleLuxury hospitality or premium customer service experienceKnowledge of local attractions, dining, activities, and tourism offeringsProven ability to build rapport and influence purchasing decisions through consultative conversationsWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.