Licensed Insurance Broker- Account Manager- ProCare- Dallas (22188)

Licensed Insurance Broker / Account Manager

ProCare - Dallas - Addison, TX 75001

Overview

Position Type: Full Time Category: Ancillary Services

Description

Location: DFW Metroplex

Schedule: Full-time role with routine travel to various skilled nursing facilities

Reports to: Director of Business Development

Compensation: $60,000 to $65,000 base, $500 car allowance, up to $100 cell phone reimbursement, plus an uncapped bonus/commission structure based on enrollments & milestones. ($30,000 to $40,000 in bonuses on average)

What We Offer You

• Competitive pay
• Performance-based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits

Job Summary

The ProCare Licensed Insurance Broker / Account Manager is responsible for healthcare sales, provider relations, and lead generation across assigned Skilled Nursing Facilities (SNFs). This role focuses on educating long-term care (LTC) residents and families about ProCare's customized Nurse Practitioner (NP) Care Model, generating referrals, and supporting monthly enrollment goals. The Licensed Insurance Broker / Account Manager builds strong relationships with facility partners, maintains accurate CRM documentation, and ensures a positive and professional experience for residents, families, and SNF staff.

Qualifications

Valid Texas General Lines License for Health in good standing and AHIP 2026 Certificate (Medicare + Fraud, Waste, and Abuse)

Minimum 2 years of experience in long-term care (LTC), managed care, or healthcare sales

Experience in skilled nursing community relations, provider relations, or business development preferred

Ability to travel with infrequent overnight stays

Knowledge of reimbursement programs, payor sources, Medicare, Medicaid, and managed care processes

Understanding of the LTC admissions process and electronic referral management

Advanced computer skills, including Microsoft Office and CRM systems

Ability to maintain confidentiality regarding patient, employee, and company information

Strong communication, relationship-building, and customer-service skills

High School Diploma or GED required; college coursework preferred

Excellent verbal and written communication skills; public speaking experience helpful

Ability to read, write, and speak English; bilingual preferred

Essential Functions

• Make proactive contact with LTC residents and families to educate them on ProCare's NP Care Model and care expectations
• Generate an average of 10 direct referrals daily to support monthly enrollment goals
• Maintain accurate and timely documentation in the CRM (LeadMaster), including referral sources, facility activity, and territory updates
• Respond promptly and professionally to facility staff, residents, and families
• Provide feedback to the Manager of Business Development to improve referral outcomes and reporting processes
• Demonstrate professionalism, accountability, and ongoing competency
• Promote company philosophy, service excellence, and quality-of-care standards
• Assist with additional duties and projects as assigned

We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.