Assistant Food and Beverage Manager | Saint James French Diner | Palihotel San Diego

Assistant Food & Beverage Manager

We're looking for a bright, friendly Assistant Food & Beverage Manager to work side-by-side with St James Diner's Food & Beverage Manager. To thrive in this position, our ideal candidate will be prepared to train and manage employees, manage inventory and ordering of supplies, optimize profits and ensure top-notch guest experiences.

Palihotel San Diego features Saint James French Diner, a restaurant and bar that blends the utilitarian nature of an American diner with the subtle elegance of French bistro cuisine. Our menu is hearty and simple, yet refined by nature, paying homage to roadside food halls in Southern France. It's shared mussels and a beer in the afternoon and it's a burger and two martinis at night. It's sensible, unpretentious, and totally chic! If you're passionate about creating memorable dining experiences, thrive in a dynamic, fast-paced restaurant environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Saint James French Diner!

The Task At Hand:

• Oversees the function of all food and beverage in the hotel to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
• Demonstrates flexibility to manage time between Saint James French Diner, The Saint James Rooftop, In Room Dining, and Private Events.
• Consistently offers professional, friendly, and engaging service.
• Ensures service standards are followed while actively supporting the entire Food & Beverage team.
• Handles guest concerns and reacts quickly and professionally.
• Effectively balances operational, administrative and personnel priorities.
• Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices, and promotions.
• Assists in managing the departmental budget.
• Oversees execution of on-site events.
• Assists in development and implementation of cost-saving and profit-enhancing measures.
• Communicates with all departments to ensure that customer service needs and expectations are fulfilled.
• Works with the Managing Director of Restaurants, Directors of Restaurants, and Corporate Culinary Team to develop and implement menus and makes recommendations on menu items.
• Assists with interviewing, selecting, training, counseling, disciplining, and scheduling of all food & beverage team members.
• Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
• Ability to execute both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
• Maintain inventory and its protocols and systems.
• Participate in regular inspections of all food & beverage spaces to ensure proper cleanliness, maintenance, and styling standards are met. Correct any deficiencies immediately.

Specific Administrative Functions:

• Send nightly and weekly service reports to property and corporate leadership.
• Attend weekly and monthly management meetings.
• Work with Food & Beverage Manager to plan and host monthly Food & Beverage Meeting for front of house employees.
• Review, respond, and distribute food & beverage daily emails.
• Manage ADP time clock, Toast POS, and OpenTable/RESY online reservations systems.
• Assist with front of house ordering including beer, wine, and liquor, coffee/tea, ink, paper, supplies, and similar.
• Manage comps and discounts in accordance with company policies.
• Manage service staff tip log in accordance with company policies.
• Assist with photos and content curation for social media.
• Participate in monthly Safety Committee meetings.
• Other duties as assigned.

What We Are Looking For:

• Familiarity with MS Office, Google Apps, and other organizational computer tools.
• Flexible and adaptable to change.
• Requires a flexible schedule for weekdays and weekends.
• Fluency in English, both verbal and non-verbal preferred.
• Provide legible communication and directions.
• Compute basic arithmetic.
• Flexible schedule must be available to work a variety of shifts.
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize, organize, and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly and work with minimal supervision.
• Ability to lift and carry up to 40 lbs.
• Ability to walk, stand, and bend continuously.

What's In It For You:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you're under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.