Customer Service Representative - State Farm Agent Team Member

Position Overview

The position is designed to give "on the job training" while working with a full time mentor in the agent's office to build and cultivate customer relationships. You will be working to assist current customers to help customers manage their unique insurance and financial needs.

Location

Westland, MI

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Adaption of skills necessary to operate a business.

Benefits

• $40,000 with base + commission
• Health benefits (full time)
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement in my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office and in customer's home or business
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Position may require irregular working hours
• Strategies to coach and develop others on the team

Licensing

Property and Casualty license needed. Prospects will pay for licensing out of pocket. If a prospect passes the exam within 3 attempts they will be reimbursed for costs. Life and Health license needed. Prospects will pay out of pocket. Potential to be reimbursed.

My Training Program Includes

• Learning to market property/casualty, life, health, bank and mutual fund products
• Setting sales and growth goals
• Working closely with the agent to gain an understanding of the agent's role and office logistics
• Learning how to network effectively

If you are motivated to succeed and can see yourself in this role, please respond back to this email for an interview. We will follow up with you on the next steps in the interview process. Compensation: $40,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Bobby Branch - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Bobby Branch - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Westland.
• Our office is open 9am-5pm.
• I have been a State Farm agent since 2011.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Detroit Mercy.
• We currently have 3 team members at our agency.
• We have 15 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.