Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I graduated from the University of Central Arkansas, and today I balance life with my wife, our three kids, and enjoying the outdoors and farm life. Before opening my own State Farm agency 7 years ago, I worked for another agent in central Arkansas and even spent time as a welder—experiences that taught me the value of hard work, resilience, and teamwork.

Our agency has grown into a strong, full-time team of 12. We have a friendly, laidback culture where we work hard and play hard, and when the agency wins, the team wins. Every year, we focus on making things better for our team, offering growth opportunities, support, and a positive environment where success is shared.

We provide competitive benefits including commission, life insurance, a health insurance stipend, 2–4 weeks PTO, and a 401K. We’re looking for driven, team-oriented candidates who want to grow with us, contribute to a supportive and winning culture, and be part of one of the best agencies in the area.

 
ROLE DESCRIPTION:
Jordan Smithson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.