Care Associate Specialty Clinic

150 top places to work in healthcare|2025Becker's Hospital Review This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact. The position may follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers. Here at Gunnison Valley Health, your good work will be rewarded. In addition to a competitive salary, a generous and affordable medical/dental/vision plan, and a dollar for dollar 401(a) match, up to 3%, there are other great perks including: Up to $250 in your first year toward your unique Lifestyle Spending Account, matched retirement starting on day 1, and a dependent care matching plan A culture that values continuing education, backed up by a robust tuition reimbursement plan, and an all-access subscription to LinkedIn Learning and Headspace. Paid time off benefits with an accrual rate of 10.77% in your first year of employment Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program Free nutrition consultations, and discounted fitness membership at Western Colorado University Fieldhouse Deep discounts on food and drink in the cafeteria No traffic, and a scenic commute to the office Position Qualifications Education: High School Diploma or equivalent Experience: Experience or training in a healthcare office setting, customer relations, and telephone etiquette. One year work experience in customer service required, healthcare front office preferred. The position requires customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public. Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is required. Ability to use common computer system and business software is necessary. Essential Functions: Maintains a friendly, kind, empathetic, and welcoming attitude toward all patients. “Red Carpet” regardless of the circumstance. Obtains current paperwork and information for all incoming new patients and updates all existing patient information Obtains required co-pays, payment on account, and payment for any DME, and dispensed medications Coordinates with biller regarding any payment, billing, or invoicing issues and questions. Responsible for answering incoming calls, scheduling patients for future appointments, follow up appointments, and any other questions the patients may have. Rooms patients and pulls up any radiology that will be reviewed during visit. Also prepares patient for exam, ie. supplies shorts etc. Willingness to help any patient with maneuvering doors, stairs, chairs etc. when patient is not able to ambulate on their own safely. Orders office supplies and ensures proper stocking levels Provides patient education and training based on each patient's needs and abilities under the direction of Physician and/or Medical Assistant Responsible for forwarding all Work Comp forms, visit notes, and preauthorization requests to appropriate Work Comp organizations. Coordinates with Work Comp companies to obtain authorizations for necessary radiology, and surgery. Shift - Day Schedule - Monday - Friday Status - Full Time Compensation: $18.00 - $22.05/hr, depending on experience. There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected. Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits Eligibility Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire. Full Time staff are automatically enrolled in 401A plan as of date of hire. Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date. Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date. Occasionally - Standing, change position, reach, reach across midline, crouching, stooping, stairs, lifting (0-20 lbs) carrying (0-20 lbs) pushing/pulling 20-50 lbs. Frequently – Walking, sitting, handling, pinching Continuously – See with corrective eyewear, hear clearly with assistance Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Gunnison, CO