Director, Product Owner, Salesforce
Jobleads-US
- Lead the vision and manage and execute the strategic product roadmap for the Firm’s global Salesforce Sales Cloud and integrated Salesforce solutions
- Represent the needs of Salesforce personas as the voice of the end-user
- Identify, create, document, and prioritize user stories in the product backlog
- Bridge business stakeholders and technical teams to ensure Salesforce delivers measurable organizational value
- Drive integrated team member and client experiences across the Salesforce ecosystem
- Partner with internal stakeholders to gather requirements and prioritize enhancements
- Lead a high-performing team and promote collaboration, innovation, and continuous improvement
- Work closely with the Salesforce Architecture team within IT
- Drive user adoption with the training team
- Communicate and champion product benefits to executive management, practice leaders, and stakeholders
- Own and evolve the Salesforce product roadmap across global teams
- Lead delivery of enhancements with the Salesforce technical team through sprint and release planning
- Translate business needs into user stories, epics, and acceptance criteria
- Prioritize the backlog with executive management, practice leaders, and stakeholders
- Groom the product backlog and plan release management with technical and functional delivery teams
- Ensure data integrity by recognizing systems of record and collaborating with product management teams
- Oversee change management, training requirements, and communication plans
- Oversee Salesforce change governance for compliance, scalability, and enterprise architecture alignment
- Stay current on Salesforce releases, features, and best practices
- Monitor platform performance, user feedback, and analytics for continuous improvement
- Supervise Salesforce product team members
- Interact with employees, clients, and external vendors
- Travel independently 10%
Requirements
- Bachelor’s and/or Master’s Degree in a related field
- 8-10 or more years of Product Management experience or equivalent combination of education and experience
- At least 5-7 years as a Salesforce Product Owner in a complex, global environment
- Experience with Salesforce Unlimited Edition, Data Cloud, or Agentforce preferred
- Thorough knowledge of Agile approaches (e.g., DAD, SAFe, Kanban) and Salesforce governance frameworks
- Expertise creating and maintaining User Stories, Product Backlogs and Product Roadmaps
- Ability to balance project delivery against limited resources using problem solving, project management and creative resourcefulness
- Ability to facilitate verbal and written communications across all levels of an organization
- Expert presence and comfort delivering and defending analyses and recommendations to management and stakeholders
- Ability to deal with ambiguity and intensity in a fast-paced environment
- Advanced skills in Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research
- Valid driver’s license required
- Salesforce certifications preferred
- Ability to lift, carry, push, or pull up to 30 lbs
- Independent travel requirement: 10%
Core Competencies
Demonstrates expertise in Salesforce Product Management, including the creation and maintenance of Product Roadmaps, User Stories, and Product Backlogs. Proven ability to lead cross-functional teams, drive user adoption, and ensure compliance within the Salesforce ecosystem.
Highest-signal resume keywords
- Salesforce Product Owner Experience
- Agile Methodologies Expertise
- User Story Creation and Management
- Salesforce Unlimited Edition Knowledge
- Product Management Leadership
Hard Skills
- Product Management
- User Story Creation
- Product Backlog Management
- Salesforce Governance Frameworks
- Agile Methodologies
- Data Cloud Experience
- Salesforce Sales Cloud
- Project Management
- Change Management
- Analytics Monitoring
Soft Skills
- Verbal and Written Communication
- Problem Solving
- Collaboration
- Creative Resourcefulness
- Ability to Deal with Ambiguity
Certifications & Qualifications
- Salesforce Certifications
Industry Keywords
- Product Roadmap
- User Adoption
- Stakeholder Engagement
- Continuous Improvement
- Global Environment
Tools & Technologies
- Salesforce
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Outlook
Vacancy posted 13 hours ago
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