Client Engagement Coordinator
Hope's Global Getaways
About the job Client Engagement Coordinator
About the Opportunity
- Build rapport with clients, learn about their vacation preferences, dates, priorities, and budget, and research suitable resorts, hotels, cruises, tours, transportation, activities, and packages.
- Present relevant options, answer planning questions, and assist with coordinating selected services through approved supplier resources.
- Keep reservation information organized, including confirmations, schedules, itinerary details, deadlines, and applicable trip documentation.
- Maintain regular client communication, provide updates, follow up on outstanding items, and assist with routine adjustments or special requests.
- Review booking information for accuracy, maintain client records, and continue building product and destination knowledge through training.
- 100% remote opportunity with flexible part-time and full-time scheduling
- Structured onboarding and training for individuals new to the industry
- Ongoing team guidance and access to supplier and destination education
- Opportunities to develop client relations, communication, research, and coordination skills
- Professional development and potential growth opportunities
- Performance-based incentives, recognition, and qualifying industry benefits
- Access to qualifying travel discounts and a collaborative virtual team environment
- Friendly, confident, and professional communication skills
- Strong customer-service and relationship-building abilities
- Excellent organization, attention to detail, and time management
- Comfortable researching information and learning digital platforms
- Ability to manage several client needs and priorities effectively
- Adaptable, resourceful, and dependable when circumstances change
- Self-motivated with the ability to work independently
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age and legally authorized to work and reside in the U.S., U.K., Mexico, Australia, Spain, or another approved regions
Vacancy posted 5 days ago
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