Medical Front Desk Administrative Coordinator

Job Description

Job Description

Medical Front Desk Administrative Coordinator

Location: Torrance, CA
Schedule: Monday-Thursday, 6:45 AM - 5:15 PM
Pay: $22-$25/hr

Employment Type: Full-Time, Evaluation-to-Hire

Position Summary

A busy specialty medical practice in Torrance is seeking a professional, organized, and customer-service-oriented Medical Front Desk Administrative Coordinator. This position serves as the first point of contact for patients and plays a key role in ensuring smooth front office operations.

The ideal candidate will possess excellent communication skills, strong attention to detail, and experience working in a medical office environment.

Responsibilities

• Greet and check in patients in a professional and courteous manner
• Answer and manage multi-line phone calls
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographics and insurance information
• Collect copays, deductibles, and patient balances
• Process referrals and authorizations
• Maintain and update electronic patient records
• Scan, file, and organize medical documentation
• Coordinate communication between patients, providers, and staff
• Maintain HIPAA compliance and patient confidentiality
• Perform additional administrative duties as assigned

Qualifications

Required

• Minimum 2 years of medical front office experience
• Strong customer service and communication skills
• Experience with appointment scheduling and patient intake
• Proficiency with Microsoft Office applications
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Reliable attendance and punctuality

Preferred

• Experience with insurance verification, referrals, and authorizations
• EMR/EHR experience
• Specialty practice experience
• Bilingual English/Spanish

Ideal Candidate

• Friendly, professional, and patient-focused
• Strong organizational and time-management skills
• Detail-oriented and dependable
• Team player with a positive attitude
• Comfortable handling sensitive and confidential information

Opportunity

This position is being recruited through Express Employment Professionals as an evaluation-to-hire opportunity. Candidates who demonstrate strong performance, reliability, and professionalism may be considered for long-term employment.