Customer Service Rep

Midwest Express Co. has been a trusted name in expedited freight and line-haul trucking since 1983. Based in Illinois, our mission is to deliver reliable and efficient transportation solutions across the Midwest and beyond, upholding values of safety, integrity, and customer satisfaction.

Join a collaborative and supportive team as a Customer Service Rep, where attention to detail and organizational skills are valued. In this role, you will play a key part in customer/personnel communications and supporting the Operations Team. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy contributing to a positive team atmosphere.

JOB DETAILS: FULL TIME, MON - FRI, 0730 START TIME, $21/HR, PAID WEEKLY. MEDICAL/DENTAL/VISION/LIFE/401K AFTER 90 DAYS. PTO AVAILABLE

Responsibilities

• Communicate with customers/staff
• Accurately enter customer data into the company system
• Review data for errors and correct any inconsistencies
• Scan documents and print files as needed
• File documents and maintain organized records
• Respond to inquiries and emails to support the Operations Team
• Manage multiple tasks and prioritize work in a fast-paced environment
• Collaborate with team members to ensure smooth workflow

Qualifications

• Strong phone/email etiquette and communication proficiency
• Excellent organizational and multi-tasking skills
• Dependable and reliable work ethic
• Friendly and collaborative team player