IT Server Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. We are currently seeking a skilled and motivated IT Server Technician to join our client's support team, hybrid in Latham, NY. This is a 1-year contract with possible annual extensions. The ideal candidate will have a strong technical background in an enterprise environment. The tech will also provide support to client employees, both remote and local, to ensure the seamless operation of technology systems and equipment. Duties and Responsibilities Responsible for all functions related to server both OS and hardware Provide (remote) first/second-line technical support to end-users, addressing hardware, software, and network-related issues Install, configure, and maintain computer systems, software, and peripherals Diagnose and resolve technical issues in a timely manner, escalating problems as needed Collaborate with other IT team members to implement and maintain IT policies and procedures Create and maintain documentation for IT processes, procedures, and configurations Stay up-to-date with the latest trends and technologies in IT support Skills and Qualifications Minimum 5 to 7+ years of experience supporting Windows servers required Must have hardware, software, RAID config, and patching experience Proven experience in IT support or a related role in an enterprise environment Proficient in configuring and maintaining Windows operating systems, with additional knowledge of Linux/WSL MacOS knowledge a plus Strong knowledge of computer systems, networks, and hardware Excellent remote troubleshooting and problem-solving skills Experience with IT security practices and protocols Ability to work independently and collaboratively in a regulated environment Excellent communication and interpersonal skills Wage Range The hourly rate for this position is between $30.00 - $40.00 per hour. Factors which may affect starting pay within this range include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits Medical insurance Dental insurance Vision insurance Life insurance AD&D insurance Disability plans Employee Assistance Program Paid holidays (up to 6 days annually) Paid time off (minimum of 10 days annually) Paid parental leave (minimum of 10 days annually) 401(k) plan FSA/HSA pre-tax benefits Equal Employment Opportunity CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. Work Authorization Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Arizona Applicants To the extent required by applicable law, the company maintains a smoke-free workplace. California Residents Please review the California Consumer Privacy Act Notice. Maryland Applicants Under Maryland law, an employer may not require or demand, as a condition of employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rhode Island Applicants ​The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island, and is therefore covered by the state’s workers' compensation law. W2 only, no Corp to Corp. #J-18808-Ljbffr Creative Solutions Services, LLC