General Service Technician

Job Description

Job Description

The General Service Technician is responsible for supporting the maintenance, inspection, and minor repair of vehicles in a fast-paced automotive environment. This position plays a vital role in ensuring high-quality service and customer satisfaction by assisting with tire services, oil changes, vehicle inspections, parts handling, and general shop support. The technician will also be expected to maintain a clean, safe, and organized work environment.

Essential Duties and Responsibilities:

• Perform express services such as tire installation and balancing, oil and fluid changes, battery installation, and wiper/headlight replacement.
• Conduct digital vehicle inspections, documenting notes and photos for service records.
• Transport customer vehicles to and from sublet shops and shuttle customers as needed.
• Pick up and deliver parts from local warehouses and vendors.
• Maintain proper inventory levels, organize stockrooms, and report supply needs.
• Assist other technicians with repair tasks and diagnostics.
• Keep workstations and shared shop areas clean and organized.
• Attend team meetings and participate in on-the-job and formal training sessions.
• Ensure compliance with all safety standards and company policies.
• Produce accurate, legible documentation of services performed.

Qualifications:

Education:

• High school diploma or equivalent.

Experience:

• Entry-level. Six (6) months of relevant automotive experience preferred but not required.

Licenses and Certifications (Preferred but not required):

• Automotive Service Excellence (ASE) Certifications.
• Valid Driver’s License

Skills and Competencies:

• Basic mechanical and maintenance skills.
• Ability to operate common automotive service tools and equipment.
• Strong work ethic and reliability.
• Effective communication and teamwork abilities.
• Willingness to learn and grow within the company.
• Basic computer literacy.

Physical Requirements:

• Ability to lift 75 lbs consistently, and up to 100 lbs occasionally.
• Ability to stand for extended periods.
• Frequent bending, kneeling, stooping, and squatting.
• Manual dexterity and power grip strength.

Other:

• Valid driver’s license with a clean driving record.
• Ability to mount, balance, and install tires within 45 minutes.

Work Environment:

• Fast-paced automotive shop environment.
• Exposure to vehicle noise, fumes, and chemicals.
• Required to wear protective equipment as necessary.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.