Operations Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category: Operations Operations Manager The position will be responsible for supervising, managing, and overseeing the following departments: Rooms Division (Front Desk, Guest Services, Housekeeping, and Maintenance) and Food & Beverage (Kitchen, Banquets and Bistro). This position reports to the Assistant General Manager. Job Requirements Coordinate various Departments on behalf of Assistant General Manager. Cover management shifts in various departments when needed. Experience supervising Rooms Departments and Food & Beverage. Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property. Experience developing standards and operating procedures. Thorough understanding of yield management principles. Participate in MOD program. Leadership Requirements Ability to manage change effectively. Provide leadership to the departments to achieve their goals and objectives. Communicate the goals and objectives and inspire employees to achieve those goals. Managerial Requirements Clear, concise written and verbal communication skills. Ability to clearly and concisely present technical subjects. Demonstrate team building experience. Track record promoting an atmosphere of teamwork. Demonstrate ability to lead by example. Build morale and spirit. Participative management style. Use a "hands-on" approach to management. Solid career progression up through the ranks. Abilities to inspire, train, and develop people for promotion. Experience training and cross-training employees. Instill a guest service attitude in all employees. Instill a "can-do" attitude in employees. Coach employees how to resolve and de-escalate conflicts. Instill a calm, organized approach in all situations. Business Skills Strong technical skills. Excellent time management skills. Strong organizational skills. Excellent knowledge of computers. Strong customer service orientation and skills. Excellent listening skills. Exceptional detail in follow-up. Strong budgetary, projections, and cost control skills. Follow/enforce company policies and procedures. Resolve problems. Assume responsibility/accountability. Understand security requirements. Thorough understanding of HR requirements and regulatory agency requirements. Create courteous, friendly, professional work environment. Provide overall direction, coordination, and ongoing evaluation of operations. Creative problem solving skills. Ability to quickly evaluate alternatives and decide on a plan of action. Think creatively. Forecasting skills. Position Requirements Full-Time/Part-Time: Full-Time Shift: Various Shifts Number of Openings: 1 Location: Scholar Limited HV Hotel LLC Request Number: OPE-26-00016 About the Organization Scholar Hotels is an organization that believes in an entrepreneurial culture; where work is more than a job, it's a lifestyle. Employees work more as a team than most companies, and in some cases, we are even like a family. We treat people with respect, trust, and provide the necessary base for a vibrant and sustainable corporate culture. We help team members stay healthy by providing excellent health benefits and encouraging wellness through vendor discounts and onsite health assistance. We open doors to communication by creating an environment where people can interact with each other and recognize one another’s achievements. We build camaraderie by holding offsite meetings to build team spirit and discuss the company’s direction. #J-18808-Ljbffr Courtyard State College