Residential Lead Plumber

Job Description Job Description Location: Danbury, CT

Job Title: Residential Service Plumbe r

Are you a highly proficient Plumber ready to step into a leadership role managing complex residential service and repair jobs? We are seeking an expert with a required Connecticut P-2 license to provide top-tier diagnostics, deliver superior repairs, and mentor junior technicians. If you are focused on technical mastery and delivering the best customer service, join our winning team!
In your role as the Residential Service Plumber, you will be the primary technical expert responsible for diagnosing, repairing, and maintaining a wide variety of residential plumbing systems. You will lead by example in the field, ensuring all service work meets the highest standards of quality, efficiency, and code compliance.
Responsibilities and Expectations
Lead and execute advanced diagnostics, repairs, and maintenance on all residential plumbing systems, including water heaters, fixtures, drain cleaning, re-piping, and sewer lines.

Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls.

Ensure all service work adheres strictly to local plumbing codes, industry standards, and safety protocols.

Provide exceptional customer service by clearly explaining system issues, repair options, and upgrade solutions to homeowners.

Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication.

Ensure the company vehicle is fully stocked, organized, and properly maintained.

Complete all service-related paperwork accurately and promptly, including closeout documents and detailed reports.

Requirements
Required: 3-5 years of experience in residential service plumbing and repair.

P-2 (Plumbing and Piping Limited) License is REQUIRED.

Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring.

Strong technical knowledge of residential plumbing systems, including water, waste, and vent systems.

Proficiency with technology, including using an iPad and company smartphone for daily job management.

Must have a valid drivers license and maintain a clean driving record.

What Can We Do for You?
Competitive Pay of $30.00 - $45.00/hr (Depending on Experience and License).

Company Phone and iPad provided for efficient job management.

A stable work environment where your leadership is valued.

Continuous professional training and development opportunities.

Medical, dental, and vision insurance

Long-term disability, short-term disability, and company-paid life insurance.

401K plan with company match.

PTO and paid holidays.

The compensation for this position is expected to range between $30.00 - $45.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, licensing, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidates skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.