Executive - Supply Operations

Lancesoft APAC

Join us in shaping the future of local supply growth as the executive of supply operations. In this
critical on-ground role, you will be at the forefront of managing and motivating our third-party agents,
ensuring we hit ambitious targets while upholding high standards. If you're driven by operational
excellence, thrive in dynamic field environments, and excel at turning insights into impact, this is the
opportunity for you.
Your Impact:
As the driving force behind our Driver Operations, you will:
Drive Supply Growth: Be the face of our operations on the ground, directly managing local
Hero partner supply pipelines through close coordination; Build strong relationships with
third-party agency leads while maintaining a firm stance on performance and compliance.
Results-Oriented: Monitor, evaluate, and challenge agent performance to exceed weekly and
monthly supply targets. Take quick action to unblock performance issues and reward
progress.
Troubleshooting & Escalations: Tackle field-level blockers swiftly, including agent reluctance,
miscommunication, or operational inefficiencies. Use a hands-on approach to restore
alignment and output.
Internal Collaboration: Partner with internal teams- Driver Operations and the marketplace to
align on execution plans and ensure seamless end-to-end coordination.
What We Expect:
As our ideal candidate, you are expected to:
Operational Guru: #Gogetit attitude, having a strong hold of operational KPIs, meeting
targets on a weekly basis, and managing/escalating issues when necessary.
Winning Mindset: An optimistic, results-oriented individual who strives to maintain
operational excellence. You approach every challenge with a positive, solution-driven
mindset, inspiring third-party agents and internal teams alike.
Do the right thing: Navigate complex on-ground situations with sound judgment and an
unwavering commitment to doing what's right. Uphold the highest ethical standards when
managing field operations, ensuring that integrity, transparency, and accountability are at
the core of every decision.
Your Toolbox:
Experience: A minimum of 3 years of working experience in sales or operations
Communication Skills: Proficiency in two languages. (3rd language will be an added
advantage)
Building Partnerships and Collaboration - Ability to build relationships and negotiate with
heroes by planning regular visits and audits to ensure that KPIs are met
Building Partnerships and Collaboration Ability to build strong relationships and effectively
negotiate with Heroes through regular on-site visits and audits. The role requires frequent
travel to locations to maintain engagement and identify opportunities for improvement
Analytical Ability: Ability to manage analytics tools such as Excel or Google Sheets
What We Offer:
This is a contract position with opportunities for extensions based on performance. You will have
ample opportunities to interact with various teams, fostering growth and learning in this dynamic
role.
Embark on a journey where your passion meets purpose join us in driving the future of mobility with
Uber. Apply now and be a part of a team that's shaping the way the world moves

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Vacancy posted 3 days ago

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