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Director of Membership, Alpha - $200,000/year USD

$200k

Crossover

While most enrollment positions focus on driving volume, this one is designed to uphold standards. Alpha is constructing one of the world’s most ambitious educational models. Our campuses integrate rigorous academics with technology-enabled learning and elevated expectations for both students and faculty. Students routinely achieve learning outcomes that exceed national benchmarks—a fact supported by measurable data. Afternoons are restructured to prioritize depth, autonomy, and the development of real‑world competencies. The model is effective. However, its effectiveness depends on attracting the right families. That is your responsibility. You will manage the complete admissions process for a campus, beginning with applications and concluding with enrollment. This position does not involve handoffs. You are accountable for the family experience, the clarity with which they grasp the model, and ensuring enrollment decisions are made for sound reasons. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when appropriate. Maximum enrollment is not the objective. Alignment is. We welcome candidates from premium service sectors outside conventional education: selective private schools, competitive programs, luxury hospitality, executive coordination, high‑end membership organizations, or entrepreneurial operators who have independently managed sophisticated client relationships from start to finish. What counts is your capacity to execute a high‑touch, multi‑phase process with sound judgment, precision, and accountability. If your career has been defined by delivering exceptional service in environments where trust, discretion, and experience quality are brand‑defining, this role will resonate with you. Apply now to bring that caliber of work to something meaningful. What You Will Be Doing Managing the complete enrollment experience for prospective families, from initial contact through onboarding. Facilitating needs‑assessment discussions to evaluate compatibility before offering solutions or advising on next steps. Overseeing 20+ concurrent family relationships across various stages of the enrollment pipeline, with transparent tracking of status and follow‑up actions. Directing campus tours, shadow day experiences, and decision‑making conversations that articulate outcomes, expectations, and the model’s ideal fit. Keeping CRM and enrollment systems (HubSpot and SIS) current and accurate to enable forecasting, prioritization, and sustained service excellence. What You Won’t Be Doing Employing transactional or aggressive sales methods. Accepting families who are poorly aligned merely to satisfy enrollment targets. Supervising a large staff or navigating complex approval hierarchies. Splitting responsibility for the family experience across multiple team members. Operating remotely. This position is campus‑based by necessity. Director Of Membership Key Responsibilities Design and deliver a high‑trust, selective enrollment process that successfully enrolls aligned families while safeguarding the integrity and academic performance of the Alpha model. Basic Requirements 3+ years providing premium, individualized service in settings where service excellence directly influences brand perception (education, luxury hospitality, executive support, premium membership, or owner‑operated services). Proven ownership of a complete client, admissions, or enrollment process from initial engagement through onboarding. Experience concurrently managing 20+ client, guest, or family accounts at varying stages, supported by a structured tracking and prioritization approach. Capacity to share specific examples of consultative decision‑making, including instances where you advised against your product or service when the fit was inadequate. Professional written communication experience engaging senior executives, high‑net‑worth individuals, or discerning clients. Willingness to reside in or relocate within 60 days to one of these locations: Denver, CO; or Park City, UT. Authorized to work in the United States without requiring visa sponsorship. Nice‑to‑have Requirements Experience in selective private school admissions or competitive program enrollment. Background in luxury hospitality, VIP guest services, or executive‑level support roles. Experience developing or refining enrollment workflows, standard operating procedures, or service benchmarks. Proficiency using data and CRM analytics to enhance conversion quality, not merely velocity. About Alpha Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real‑world skills. Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Alpha offers six‑figure roles for people ready to help build a radically better school experience. Alpha is fast‑moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full‑time (40 hours per week), long‑term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic. Crossover Job Code: LJ-5802-US-Denver-DirectorofMemb1.001 #J-18808-Ljbffr Crossover

Vacancy posted 3 days ago
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