Clinic Coordinator

Job Description

Job Description

We are looking for a Clinic Coordinator / Front Desk Coordinator to support a busy neurosurgery practice in California. This Clinic Coordinator position is ideal for someone who combines strong front-desk coordination skills with a detail-oriented, patient-centered approach. In this role, you will help create an organized and welcoming experience for patients while keeping daily administrative and scheduling activities on track. You will work closely with the physician and clinical staff to ensure smooth office operations in a fast-paced specialty setting.

Key Responsibilities:

• Coordinate patient visits by arranging appointments, return visits, and procedure scheduling while maintaining an efficient daily flow.

• Serve as a central point of contact for patients, the neurosurgeon, and outside care teams to keep communication clear and timely.

• Maintain patient charts and office documentation with accuracy, confidentiality, and attention to established healthcare standards.

• Review insurance details, assist with authorization-related tasks, and respond to basic billing questions from patients.

• Oversee front-desk and clinic support activities, including calendar management, file organization, and general administrative follow-through.

• Help prepare exam spaces and monitor office supplies so the clinical team has the materials needed for daily patient care.

• Answer and direct calls through a multi-line phone system while providing courteous and attentive service to patients and visitors.

• Provide additional administrative assistance as needed to support the neurosurgery team and day-to-day clinic operations.

Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.

Qualifications:

• Experience in an administrative or medical office role, ideally within a specialty practice.

• Strong ability to prioritize tasks, stay organized, and manage multiple responsibilities in a busy clinical environment.

• Excellent communication and interpersonal skills with a consistent focus on patient service.

• Experience using electronic medical record systems and working knowledge of Microsoft Word, Excel, and Outlook.

• Familiarity with medical terminology, insurance verification, and authorization processes is preferred.

• Ability to handle confidential information with sound judgment, discretion, and professionalism.

• Comfortable performing data entry, maintaining organized files, and supporting front-desk workflow with accuracy.