Customer Service Representative

Automated Health Systems

Provider Representative

Location: Pittsburgh, PA

Automated Health Systems is seeking a Provider Representative to support provider enrollment activities and assist healthcare providers through inbound customer service and application processing.

Benefits

Health, dental, and vision insurance
401(k)
Employee wellness program
Training and career growth opportunities

Responsibilities

Provide customer service to healthcare providers through inbound call support
Assist providers with enrollment, revalidation, and updates
Guide providers through online and paper enrollment applications
Review provider information for accuracy and completeness
Collect missing or incomplete documentation
Enter data and scan documentation as needed
Maintain security of electronic and paper provider records
Respond to provider inquiries regarding enrollment requirements
Document actions taken to resolve provider issues
Participate in training and quality improvement initiatives
Assist with assigned projects and related duties

Qualifications

Associate degree in Social or Behavioral Sciences or related field preferred, or equivalent experience
2+ years of health or human services experience with customer contact required
Customer service experience preferred
Strong communication and computer skills
Strong attention to detail and organizational skills
Ability to manage multiple tasks and priorities
Ability to handle sensitive information with confidentiality
Bilingual skills are a plus

Automated Health Systems is an Equal Opportunity Employer.

Apply

Vacancy posted 1 day ago

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