Datacenter Operations / Ashburn, VA,
E-Solutions
Datacenter Operations
43940 Digital Loudoun Plaza Ashburn, VA, 20147
Job Description
1. Decommissioning Tasks: Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction.
2. Breakfix Tickets: Install NVMe/SSD devices into specified server nodes. Review ticket queue to assign and diagnose hardware related faults for servers. Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs. Network/power fault remediation, reseat/replace cables, NICs and PSUs cables. Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses. Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.
3. NVMe/SSD Installation: The Supplier will install NVMe/SSD devices into specified server nodes. Tasks include: verifying the server node and NVMe/SSD compatibility based on provided specifications. Installing NVMe/SSD devices into the appropriate slots within the server node. Securing devices as per manufacturer guidelines to ensure proper alignment and connection. Documenting the installation with device serial numbers and updating customer’s asset tracking system.
4. RDU Configuration and Troubleshooting: The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
Vacancy posted 4 days ago
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