Auto Glass Installation Technician Trainee

A Brief Overview The Auto Glass Technician is an entrepreneurial, hands‑on professional who leverages Safelite training, industry‑leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings. Responsibilities Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job. Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing. Proficiently operate Safelite’s tools and technologies, including True Seal®, Ezi‑Wire™ , Glass Table System (GTS), chemicals, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology. Safely operate company and customer vehicles throughout the workday. Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers. Perform other duties as assigned. Comply with all policies and standards. Benefits and Compensation Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification. Earn $5 per set of wiper blades when added for customer safety. Technician career levels based on performance metrics showing efficiency, quality and customer satisfaction. A benefits package valued at more than $10,000, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all tools and resources needed for success. View all health, wealth, and life offerings at Education and Qualifications Preferred: High School Diploma, GED or equivalent. Required: Valid state‑issued driver’s license. Required: Safelite SafeTech™ certification. Required: Must be 18 years of age or older. Required Skills and Abilities Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds. Ability to stand for extended periods, work in tight spaces, bend and twist the body. Ability to use a variety of hand tools and power tools safely and effectively. Ability to operate a motor vehicle in accordance with all federal, state and local laws and be monitored via in‑cab vehicle safety camera/video surveillance technology. Maintains professionalism and passion for providing outstanding customer service and exceeding expectations. Ability to safely work outdoors in a wide variety of weather conditions and extreme temperatures for extended periods. Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting.” Ability to work scheduled days, with flexibility on start and end times to accommodate customers’ needs. Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues. Problem‑solving ability and ability to troubleshoot issues independently and collaboratively. Ability to read, write and interpret English language and technical directions. Ability to communicate orally (via phone) and in writing (via computer or other electronic means). Ability to maintain a professional appearance, adhering to company uniform and PPE policies. Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition. Equal Opportunity Employer Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal‑opportunity employer. We do not discriminate on the basis of any characteristic protected by law. #J-18808-Ljbffr