Branch Service Manager

Branch Service Manager Join RBC Wealth Management and help clients thrive and communities prosper. The Branch Service Manager is a player‑coach role, acting as the primary liaison between the Complex management team and the branch on operational matters. You will model, encourage and develop a positive and productive work environment to foster a strong team culture. Responsibilities Oversee branch staff and operations to keep the branch running smoothly, including onboarding, training, motivating branch staff, providing work direction, and resolving staff supervision issues or escalating to Complex management. Ensure effective communication of all policy and procedural changes and other issues that impact the branch employees. Onboard new accounts, accurately record all securities and/or coupons received from clients, and ensure they are credited to the proper accounts and transmitted to the Complex main office and Minneapolis following all required procedures. Oversee cage activities to ensure transactions are processed in a timely manner. Build and maintain professional relationships with clients by assisting them, answering account questions, facilitating the transfer of funds and securities, completing trades in client accounts, and processing checks, wires and ACHs in a timely manner. Qualifications Bachelor’s degree or equivalent job‑related experience. 3+ years of financial services experience with solid knowledge of industry rules and regulations. Strong written and verbal communication and computer skills. Series 7 and 66 (or Series 63/65) or ability to obtain within 12 months. Attention to detail and a mindset of improving branch efficiency. Nice‑to‑have: Supervisory experience. Benefits Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Leadership support through coaching and management opportunities. Opportunity to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team. Flexible work/life balance options. Challenging work and greater accountabilities over time. Access to diverse job opportunities across the business. Location 818 18th Avenue South, Nashville, United States. Job Details Work hours/week: 40 Employment type: Full time Job type: Regular Pay type: Salaried Posted date: 2026-05-13 #J-18808-Ljbffr Dormont Manufacturing Co