Global Supplier Quality Manager

Global Supplier Quality Manager

The Global Supplier Quality Manager is responsible for developing and executing Oliver's global supplier quality strategy, ensuring the quality, performance, and compliance of suppliers providing critical materials and services. The role leads supplier quality governance, supplier qualification, supplier change management, supplier risk management, and supplier performance improvement across Oliver's global supply base. This position partners closely with Procurement, R&D, Operations and other functions to establish a collaborative and risk-based approach to supplier management. The role leads the Global Supplier Quality team and is expected to build organizational capability and support Oliver's long-term growth objectives. This role serves as a key member of the Global Quality leadership team and is expected to provide strategic direction, executive-level reporting, and may provide a pathway for broader Quality leadership growth.

Primary Responsibilities

Supplier Quality Strategy and Governance

Develop and execute Oliver's global supplier quality strategy, objectives, metrics, and improvement roadmap. Establish and maintain global supplier quality processes, standards, and governance systems. Provide supplier quality performance reporting, risk visibility, and strategic recommendations to senior leadership.

Supplier Qualification and Management Supplier Change and Risk Management

Own supplier qualification, supplier approval, and supplier monitoring processes across the global supply base. Establish and govern robust supplier quality agreements, material specifications, and raw material qualification processes. Partner with Procurement and R&D to align supplier quality risk, supplier performance, sourcing decisions, escalation strategies, and supplier development priorities.

Supplier Change Management and Risk Management

Own Oliver's global supplier change management process and supplier change governance activities. Lead supplier-related risk assessments and ensure effective evaluation and implementation of supplier and material changes. Support customer notifications and regulatory requirements associated with supplier-driven changes.

Supplier Performance and Continuous Improvement

Establish supplier scorecards, performance metrics, and supplier review processes. Lead improvement initiatives with critical and underperforming suppliers to improve quality, capability, and reliability. Oversee supplier-related nonconformances, investigations, CAPAs, and escalation activities.

Supplier Development and Auditing

Lead the global supplier audit program and risk-based supplier assessment activities. Drive supplier development initiatives focused on quality, process capability, compliance, and continuous improvement. Build strong working relationships with strategic suppliers while maintaining appropriate quality oversight.

Leadership and Cross-Functional Collaboration

Lead, develop, and grow the Global Supplier Quality team while building future organizational capability. Partner with Procurement, R&D, Manufacturing and other functions to drive effective supplier management and decision making. Serve as a key member of the Global Quality leadership team and contribute to broader Quality and business initiatives.

Basic Qualifications

Education: Bachelor's degree.

Experience: 5+ years of experience in Supplier Quality, Quality Engineering, Supplier Development, Manufacturing Quality, or related disciplines. Proven experience leading supplier quality programs, supplier qualification activities, supplier audits, and supplier performance improvement initiatives. Knowledge of ISO 13485, ISO 11607, risk management, CAPA, and supplier change management processes strongly preferred. Experience managing teams, projects, or supplier quality organizations within a global environment. Background in one of the following or related industries: flexible packaging, medical packaging, pharmaceutical packaging, films, laminates, coatings, nonwovens, or related manufacturing industries printing (flexographic, rotogravure, or offset lithography).

Preferred Qualifications

Bachelor's degree in engineering, Packaging, Materials Science, Quality, Manufacturing, or related technical discipline. Advanced degree and/or ASQ certification preferred 10+ years of experience in Supplier Quality, Quality Engineering, Supplier Development, Manufacturing Quality, or related disciplines. Strategic leadership and organizational development capability Strong influencing, communication, and stakeholder management skills. Ability to balance technical, quality, regulatory, and business considerations in decision making. Special Requirements Preferred location is the USA with proximity to major Oliver sites in Grand Rapids, Michigan or the Philadelphia, Pennsylvania area preferred but elsewhere in Europe & North America will be considered. Domestic and international travel required. Typical travel is expected to be approximately 20–30% with periods of increased travel up to 50% during supplier qualification, supplier development, and strategic initiatives. Ability to work evenings and/or weekends.

Working Conditions

Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 10lbs.