IT Program Manager

Join Coupa

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

What You'll Do:

• End-to-End Project Leadership
• Lead the entire lifecycle of technical projects, from defining scope and objectives during the discovery/selection phase to managing the execution and deployment during the implementation phase.
• Develop comprehensive project plans, including detailed timelines, resource allocation, risk mitigation strategies, and budget forecasts using our IT project management tools (Jira, Confluence) and Coupa SDLC frameworks.
• Manage projects involving the evaluation and implementation of AI-powered software, working with teams to navigate the specific requirements of data, modeling, and integration.
• Stakeholder Management & Communication
• Serve as the primary liaison between technical teams (Business Applications, Data Analytics) and our Portfolio Management teams to ensure project alignment with strategic goals.
• Provide clear, consistent, and transparent updates to business stakeholders and leadership through status reports, dashboards, and steering committee presentations.
• Expertly manage stakeholder expectations, proactively identifying and communicating potential risks, dependencies, and changes to scope or timeline.
• Execution & Delivery
• Keep cross-functional teams aligned and motivated, ensuring that project milestones are met on schedule and within budget.
• Facilitate project meetings, workshops, and requirement-gathering sessions to drive decisions and resolve blockers.
• Track project performance using appropriate tools and techniques, reporting on progress and escalating issues as needed.
• Financial Management
• Develop, monitor, and manage project budgets, tracking all expenditures and providing regular financial reporting to stakeholders.
• Ensure all projects are delivered within their approved financial constraints.

What You Will Bring to Coupa:

• 3-5+ years of experience in IT project management, with a proven track record of successful delivery.
• Demonstrated experience managing the full project lifecycle, including both technology discovery/selection projects and end-to-end technical implementation projects.
• Proven ability to manage complex projects with multiple cross-functional teams, including technical and business stakeholders.
• Expertise in project management methodologies, specifically Agile methodology.
• Exceptional communication, negotiation, stakeholder and presentation skills.
• Experience with budget management and financial tracking for technical projects.
• Direct project management experience with AI, or data-intensive software projects is highly desirable.
• Proficiency with project management tools such as Smartsheet, Jira, and Confluence preferred.
• Experience working in a fast-paced, enterprise-level IT environment.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:

• Global Well-Being Perks (For All Employees Globally)
• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month.
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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