IT Program Manager

DescriptionKforce has a client that is seeking an IT Program Manager in Boston, MA.Responsibilities:* Lead multiple complex IT projects and enterprise programs with interconnected dependencies, ensuring timely and successful delivery* Develop and maintain project plans, work breakdown structures (WBS), milestones, and stakeholder communications* Partner with business and technology teams to translate strategic objectives into executable solutions* Drive AI, machine learning, and emerging technology initiatives that improve business outcomes and operational efficiency* Facilitate cross-functional collaboration across leadership, vendors, product teams, and technical resources* Identify, assess, and mitigate technical, regulatory, operational, and project risks* Analyze business processes and create process maps to evaluate people, process, and technology impacts* Manage project governance, resource planning, budgeting, status reporting, and executive presentations* Coordinate system integrations and technology implementations to support organizational goals* Apply Agile, Scrum, SAFe, and Waterfall methodologies, selecting the most effective approach for each initiativeRequirements* Bachelor's degree in Information Technology, Business, Healthcare Administration, or a related field* 7+ years of IT Program or Project Management experience leading large-scale enterprise initiatives* Experience within the healthcare payer, managed care, or health insurance industry* Experience leading programs involving AI, machine learning, generative AI, or large language models (LLMs)* Experience working in Agile, SAFe, Scrum, and traditional Waterfall environments* Strong understanding of payer operations, CRM platforms, and member engagement technologies* Demonstrated success managing multiple high-priority projects simultaneously* Strong technical aptitude with the ability to collaborate effectively with architecture, engineering, and integration teams* Expertise in project planning, governance frameworks, and Work Breakdown Structure (WBS) development* Proven ability to proactively identify and mitigate project risks and dependencies* Exceptional communication, executive presentation, stakeholder management, and vendor management skills* Ability to make data-driven decisions, remove obstacles, and drive results in fast-paced environmentsJob TypeContractCompensation73 - $80