Field Ops Coordinator
FAITHWORKS TOTAL GROUNDS MAINTENANCE, LLC
Job Description
Job Description
Benefits:
- Free uniforms
- Opportunity for advancement
- Training & development
- 401(k) matching
- Competitive salary
- Be on-site and with the crews before they depart staged, fueled, and equipped for the day's routes
- Give crews clear direction on the day's priorities and any site-specific instructions; answer questions and resolve issues on the spot
- Verify trucks, trailers, and equipment are loaded, working, and ready; flag mechanical issues before they cost a day
- Confirm each crew has the correct route sheet / Service Autopilot schedule and any site-specific materials
- Dispatch crews on time and account for no-shows or gaps before they cascade
- Serve as a dependable field point of contact for clients, property managers, and government/county officials
- Respond to calls, emails, and concerns promptly no dropped threads; follow up until the issue is closed
- Walk sites with clients or officials when needed and translate their concerns into clear instructions for the crews
- Conduct scheduled and random QC inspections across active sites throughout the week
- Inspect against Faithworks' standards for mowing, landscaping, pressure washing, and janitorial work
- Document conditions with photos and written notes; flag deficiencies and coordinate corrections with crew leaders
- Track recurring problem sites and report patterns to the President
- Run the designated small trash route reliably and on schedule
- Attend pre-bid meetings and site visits
- Capture accurate site data: measurements, photos, access notes, site conditions, special requirements
- Hand off clean, complete site information to the estimating team (Cynthia commercial/residential ; Nicole government bids) so quotes are built on real conditions, not guesses
- Be the President's backup in the field: problem-solve on the spot, fill gaps, and keep the day moving
- Communicate field issues to the office clearly and without escalation
- Valid Florida driver's license and clean driving record
- Dependable, early riser consistent attendance is non-negotiable for this role
- Field experience in grounds maintenance, landscaping, or a related trade enough to judge whether work meets standard
- Proven ability to direct a crew comfortable giving instructions, holding a standard, and being the person in charge in the field
- Strong, prompt communicator responds quickly to clients and officials and closes the loop; does not let messages or concerns sit
- Detail-oriented and organized; follows through without reminders
- Physically able to walk properties, be outdoors, and lift/move equipment as needed
- Experience with Service Autopilot or similar scheduling/routing software (or quick to learn it)
- Familiarity with reading bid documents and basic estimating concepts
- Comfortable with photo documentation and simple reporting
- Bilingual (English/Spanish) a plus
Vacancy posted 3 days ago
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