Field Ops Coordinator

Job Description

Job Description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• 401(k) matching
• Competitive salary

The Field Operations Coordinator is the President's right hand in the field the person who makes sure each day starts clean and the work that goes out the door meets Faithworks' standard. The day begins early, on-site with the crews, getting them staged, equipped, and dispatched on time; it continues with a small trash route and quality-control checks across active sites; and it includes attending pre-bid meetings and site visits to capture the information our estimators need to bid accurately. This is a hands-on, lead-from-the-field role you are out with the crews and on the properties, not behind a desk or in a parked truck. It's built for someone dependable who can direct the work, uphold standards, and keep operations running smoothly without being told twice.

Core Responsibilities

Morning crew readiness (daily)

• Be on-site and with the crews before they depart staged, fueled, and equipped for the day's routes
• Give crews clear direction on the day's priorities and any site-specific instructions; answer questions and resolve issues on the spot
• Verify trucks, trailers, and equipment are loaded, working, and ready; flag mechanical issues before they cost a day
• Confirm each crew has the correct route sheet / Service Autopilot schedule and any site-specific materials
• Dispatch crews on time and account for no-shows or gaps before they cascade

Client & agency communication (as needed)

• Serve as a dependable field point of contact for clients, property managers, and government/county officials
• Respond to calls, emails, and concerns promptly no dropped threads; follow up until the issue is closed
• Walk sites with clients or officials when needed and translate their concerns into clear instructions for the crews

Quality control (weekly)

• Conduct scheduled and random QC inspections across active sites throughout the week
• Inspect against Faithworks' standards for mowing, landscaping, pressure washing, and janitorial work
• Document conditions with photos and written notes; flag deficiencies and coordinate corrections with crew leaders
• Track recurring problem sites and report patterns to the President

Trash route (weekly/daily as assigned)

• Run the designated small trash route reliably and on schedule

Estimating support (as scheduled)

• Attend pre-bid meetings and site visits
• Capture accurate site data: measurements, photos, access notes, site conditions, special requirements
• Hand off clean, complete site information to the estimating team (Cynthia commercial/residential ; Nicole government bids) so quotes are built on real conditions, not guesses

General operations support

• Be the President's backup in the field: problem-solve on the spot, fill gaps, and keep the day moving
• Communicate field issues to the office clearly and without escalation

Requirements

Must have

• Valid Florida driver's license and clean driving record
• Dependable, early riser consistent attendance is non-negotiable for this role
• Field experience in grounds maintenance, landscaping, or a related trade enough to judge whether work meets standard
• Proven ability to direct a crew comfortable giving instructions, holding a standard, and being the person in charge in the field
• Strong, prompt communicator responds quickly to clients and officials and closes the loop; does not let messages or concerns sit
• Detail-oriented and organized; follows through without reminders
• Physically able to walk properties, be outdoors, and lift/move equipment as needed

Preferred

• Experience with Service Autopilot or similar scheduling/routing software (or quick to learn it)
• Familiarity with reading bid documents and basic estimating concepts
• Comfortable with photo documentation and simple reporting
• Bilingual (English/Spanish) a plus