Payment Poster, Patient Financial Services - 32h Days

Payment Poster

Under the direction of the PFS Manager leadership, the Payment Poster will be responsible for posting EFT insurance payments, posting patient payments, reconciling patient accounts, and other tasks related to payment posting. The Payment Poster is responsible for addressing billing issues and prioritizing work assignments based on project and support requirements. The Payment Poster will create and maintain spreadsheets, as needed and serve as a point of contact for posting/EFT/EOB issues. They will be responsible for advising management on any payment issues that will affect posting and cash flow for the hospital.

Education/Training:

• High School Diploma or Equivalent

Licenses/Certification:

N/A

Required Qualifications and Skills:

• Minimum 3 years of information systems experience, preferably in healthcare and with Cerner.
• Minimum of 1 year experience in a business office setting.
• Providing exceptional customer service.
• Medical billing background with an emphasis on payment posting.
• Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs.
• Experience managing multiple, concurrent projects.
• Proven record of producing quality deliverables and completing projects on time.
• Strong written communication skills, including project documentation and technical writing.
• Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization.
• Demonstrated analytical and critical thinking skills.
• Ability to be a team player; flexible, friendly, congenial and enthusiastic.
• Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint
• Physical demands include the ability to sit for more than six hours per day.
• Ability to communicate via telephone, orally, and hear conversation more than 50% of the time.
• Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.
• Sturdy Health employees must be able to readily adjust to change, handle a rapid-paced environment and the stresses associated with that, while continuing to provide high-quality, efficient service.

Preferred Qualifications and Skills:

• Cerner System Experience.
• Possesses strong self-organizational skills.
• Proficiency in Excel.
• Effective communicator with staff and leadership.
• Detail oriented.
• Knowledge of Payer Explanation of Benefits.
• Knowledge of 3rd party payment reimbursement.
• Previous electronic and manual cash posting experience.
• Previous cash handling experiences balancing at the end of day.
• Ability to work independently in a fast-paced environment.

Essential Job Functions:

• Posting of EFT insurance payments and patient payments (Electronic and manual).
• Ability to use office equipment such as calculator, fax, copy machine.
• Ability to reconcile patient accounts.
• Mentor colleagues in the development of Cerner application and project management knowledge for successful completion of daily tasks
• Independently manages your work to complete tasks based on clearly defined project milestones.
• Identify and escalate any issues/problems/delays that may adversely impact cash flow.
• Achieve in depth knowledge of respective Cerner applications and stay current with new application functionality and enhancement.
• Provides Cerner system support training for all new hires.
• Coordinates internal resources with third parties/vendors for the flawless execution of multiple projects.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS: Office position primarily sitting using telephone. Sit while working at computers. Use hands to handle, control, or feel objects, tools, or controls. Repeat the same motions. See details of objects that are less than a few feet away.

Salary Range:$18.71-$28.26

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.