Director of IT Service Desk & End-User Experience
Apex Systems
Everforth Apex is seeking a Director of IT Service Desk & End-User Support to lead the delivery of IT support for ~2,000 internal staff in Scottsdale, with partial remote options. The role requires onsite presence four days a week and a track record in AI adoption to improve service desk efficiency. You will oversee ITIL-based incident, request, deployment, and knowledge management, manage a ~24-person team, and drive projects like AI copilots, passwordless recovery, and JML automation. #J-18808-Ljbffr Apex Systems
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