Area Manager (3895)

Job Details Job Location: Slidell - Slidell, LA 70461 Position Type: Full Time Job Category: Health Care Incumbent will lead the daily operations of our Plastic Surgery and Med Spa clinic. This role requires a professional who is well‑versed in both clinical and administrative aspects of aesthetic medicine, with a strong focus on patient satisfaction, staff leadership, compliance, and business growth. Role and Responsibilities Oversee daily clinic operations, ensuring smooth workflow and adherence to protocols, policies, and procedures. Supervise clinic staff including aestheticians, nurses, and patient experience coordinators. Lead all aspects of the employee life cycle, including hiring, training, scheduling, and evaluating team members, while fostering a positive, engaging, and high‑performing work environment. Lead regular team meetings, provide performance feedback, and support ongoing development and motivation. Ensure compliance with all health, safety, privacy, and licensing regulations (e.g., HIPAA, OSHA). Monitor and manage inventory in coordination with the Inventory team, including medical supplies and retail products. Monitor and enhance patient satisfaction through streamlined appointment scheduling, concierge‑level service, and effective communication. Maintain a welcoming, luxurious environment consistent with the clinic’s brand. Address and resolve patient concerns professionally and promptly. Oversee all patient communications and collaborate across departments on consultations, follow‑ups, and care instructions. Track key performance indicators (KPIs) including bookings, patient retention, and staff productivity. Partner with marketing and leadership teams on business development efforts, events, and promotional campaigns. Analyze clinic performance and identify opportunities for operational and/or financial growth. Maintain accurate records for audits and inspections, and stay current on regulatory changes and industry standards. Qualifications Minimum Education and Experience Requirements 3 years minimum of management experience in a healthcare setting. Strong leadership and team management skills. Excellent communication, organizational, and problem‑solving abilities. Familiarity with EMR/EHR systems and practice management software. Understanding of HIPAA, OSHA, and other relevant healthcare regulations. Preferred Education or Experience Bachelor’s degree in Healthcare Administration, Business, or related field (preferred). 3+ years of experience managing a medical aesthetics, dermatology, or plastic surgery practice. Experience with CRM and scheduling software (e.g., Nextech, Symplast, PatientNow). Background in sales or marketing for aesthetics/med spa services. Bilingual (Spanish preferred). Knowledge of aesthetic treatments, plastic surgery procedures, and post‑operative care. Physical Requirements Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day). Frequent standing and walking within the clinic to supervise operations and support staff/patients. Occasional bending, stooping, and reaching to access files, supplies, or assist with minor clinical support tasks. Ability to lift or move light objects (e.g., boxes of medical supplies, patient charts, or small equipment) typically up to 20 pounds. Manual dexterity and visual acuity to operate computers, phones, and office/medical equipment. Clear verbal communication to interact effectively with patients, staff, vendors, and physicians. Hearing ability to respond to patients, phone calls, and internal communications in a clinical setting. #J-18808-Ljbffr