Assistant General Manager - Cannabis

Job Description

Job Description

THE ROLEThe Assistant General Manager is the one who keeps Bud's Goods & Provisions running smoothly, day in & day out. You're a strong blend of technical, operational & people skills - someone the team can count on for a clear answer, a level head & a fair call. You'll own staff leadership, regulatory compliance, scheduling & payroll support, inventory management & financial oversight, all while keeping customer service sharp.Day to day, that means coaching Sales Associates, keeping the dispensary compliant with Cannabis Control Commission regulations, managing cash & inventory with a careful eye, & stepping in to solve whatever comes up - technical, operational or otherwise. This role runs on a flexible schedule; you're ready to work whatever shift the store needs, including opening & closing as the acting manager on duty.You'll work closely with the General Manager, the Inventory Specialist & the Security Specialist to keep the store safe, stocked & running honestly. That covers everything from METRC & Dutchie entries to CCTV monitoring to reporting - whatever it takes to keep Bud's Goods operating efficiently & compliantly.CORE COMPETENCIES & SKILLSYou bring:Critical thinking & conflict resolutionComplex problem-solving skillsClear communication - verbal, written, electronic & over the phoneIntermediate to advanced word processing, spreadsheet & document creation skillsStrong math skills & a knack for word-problem solvingCash handling experienceDetail-oriented: sharp focus on the small stuff, without losing sight of the big pictureEmotional intelligence & social awarenessA motivated, ambitious self-starter mindsetImpeccable sales etiquette with a customer-first approachOutstanding people skills - you lead by example & keep team morale highA real focus on helping Sales Associates growESSENTIAL DUTIES & RESPONSIBILITIESLEADERSHIP & FLOOR MANAGEMENTProvide steady, consistent leadership for retail employees across every shiftServe as the acting Manager on Duty, opening & closing the store as neededHelp the Retail General Manager with scheduling & payroll - including editing timecards & applying PTO or Sick Time in Paragon iSolvedKeep staff current on Standard Operating Procedures & training updates, as directed by the Retail General ManagerCoach staff to improve & grow, & help onboard new hiresRETAIL OPERATIONSBring the Company's mission for guest experience & hospitality to life every shiftHelp troubleshoot point-of-sale software & equipment; open tech support tickets & flag anything that can't be resolved to retail managementProvide reports as requested by company managers & officersKnow your way around Microsoft applications, especially Excel, for daily tracking of employees & cannabis/cash/debit transactionsJoin regular meetings & occasional offsite training activitiesINVENTORY & COMPLIANCEKeep the dispensary compliant with Cannabis Control Commission regulations & guidelines, at all timesTeam up with the Inventory Specialist to keep menus current & inventory fully compliant, including the Bud's Goods online menuHelp receive cannabis deliveries alongside the inventory team when extra hands are needed - including intake, digital receipt in METRC & Dutchie, & entering testing dataHelp order & receive non-cannabis inventory, working with management to restock in a timely wayPrevent theft & diversion of all cannabis & cannabis-related productsMake sure no minors enter the premisesMake sure no cannabis is consumed on the premises, by guests or employeesCASH HANDLING & SECURITYHelp manage cash & debit deposits, & keep audit & deposit logs up to dateHelp investigate cash & debit discrepanciesStay trained on our CCTV programs & keep access to the retail camera feedTeam up with the Security Specialist to keep guest flow moving smoothlyHelp maintain the safety & security of the entire premisesFlag any issues or concerns with security systems or individuals on property to the Security Specialist or Retail General ManagerADDITIONAL RESPONSIBILITIESMaintain a safe, compliant & inclusive work environmentTake on additional duties as assigned by the Retail General ManagerContribute to operational initiatives & process improvement effortsTRAININGS REQUIREDResponsible VendorMETRCCPR/First AidCash HandlingDiversity TrainingHarassment TrainingPHYSICAL REQUIREMENTSAble to stand for extended periodsAble to lift & move up to 50 lbsComfortable in a fast-paced retail environmentAble to bend, reach, crouch & move through the facility safelyAvailable for flexible scheduling based on business needsWORK ENVIRONMENTThis position operates in a fast-paced cannabis retail environment with frequent interaction with guests, team members, cannabis products, cash handling procedures & security protocols. Strict adherence to all company policies & state cannabis regulations is required at all times.EQUAL OPPORTUNITY EMPLOYERBud's Goods & Provisions is an Equal Opportunity Employer committed to fostering an inclusive workplace free from discrimination, harassment & retaliation. #ENGHP