Host / To Go Specialist

RREMC Jacksonville LLC

Job Description

About the Role

As a Host / To‑Go Specialist , you will be the first and last point of contact for our guests—whether they’re dining in or picking up an order. This role combines hosting, takeout support, and customer service to ensure guests have a positive and seamless experience.

Key Responsibilities

Welcome and seat guests with a warm, friendly attitude
Manage the waitlist, reservations, and guest flow efficiently
Prepare and package takeout orders accurately and promptly
Ensure all to‑go items, utensils, and sauces are included
Handle phone calls and assist guests with questions or orders
Maintain a clean, organized host stand and pickup area
Communicate with servers, kitchen staff, and managers to ensure smooth service
Provide excellent customer service during busy periods

Qualifications

Friendly, professional, and customer‑service oriented
Strong communication and multitasking skills
Ability to stay organized in a fast‑paced environment
Comfortable using POS systems and taking phone orders (training provided)
Reliable, punctual, and team‑focused
Previous host, cashier, or customer service experience is a plus — but not required

What We Offer

Competitive hourly pay + tip opportunities (if applicable)
Flexible scheduling for full‑time or part‑time availability
Opportunities for growth into server or leadership roles
Employee meals or discounts (if offered)
Supportive, team‑oriented work environment

Schedule

Day, evening, and weekend shifts available
Full‑time or part‑time
Consistent weekly hours

Apply

Vacancy posted 11 days ago

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