Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Noah Pierce - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

ABOUT OUR AGENCY:
The Noah Pierce State Farm Agency is a growing, community-focused insurance office based in Helotes, Texas, proudly serving Helotes, San Antonio, Boerne, Bandera, and surrounding areas. We’re looking for people who take pride in their work, enjoy helping others, and want to be part of a team that values both professionalism and genuine relationships.

Noah Pierce grew up in Rice Lake, Wisconsin, and attended Evangel University before moving to Texas with his wife, Becca. He began his insurance career as a licensed team member in his cousin’s State Farm agency, where he discovered a passion for serving clients, building trust, and developing strong teams. That experience led him to open his own agency in 2020.

Since then, the agency has grown steadily to a team of approximately 15 professionals across sales, service, leadership, and operations. We’re proud of the culture we’ve built—one rooted in accountability, support, and continuous improvement. As part of our long-term growth plan, we’re excited to be opening a second location in April 2026, creating new opportunities for advancement and leadership.

Our mission is to help individuals and families cut through life’s uncertainties and live with confidence—knowing their insurance coverage truly protects what matters most. We believe in education over pressure, long-term relationships over quick transactions, and showing up consistently for our clients and our community.

We’re seeking team members who are:

• Reliable, motivated, and eager to grow
• Professional, organized, and detail-oriented
• Comfortable building relationships and communicating with clients
• Team-oriented, with strong ownership and follow-through
• Interested in a long-term opportunity with room to develop
• Insurance experience is helpful, but not required. We care just as much about attitude, work ethic, coachability, and a desire to learn.

Why Join Our Team?

• Supportive leadership that genuinely invests in training and development
• A structured, well-run agency with clear expectations and growth paths
• A stable, expanding organization with long-term career opportunities
• A culture that values people, performance, and doing things the right way

If you’re looking for a role where your work matters, your effort is recognized, and you can grow alongside a strong, driven team—we’d love to connect with you.