AI-Driven NA Cards Collections Operations Leader
Citi
Citi in Florence, Kentucky, United States, seeks a Head of USCC Collections Operations to lead end-to-end operational strategy for 2,500+ FTE across US, Canada, and international third-party partners. This executive drives customer experiences, loss performance, AI agenda, and cost efficiencies through data-driven decision making, process redesign, automation, and strategic talent development. You will partner with Risk, Analytics, Technology, and Finance to shape enterprise-wide collection #J-18808-Ljbffr Citi
Vacancy posted 4 days ago
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