Customer Relations Representative

Job Description

Job Description

North Rising Star | Minneapolis, MN | Full-Time | On-Site

Great customer experiences start with great conversations.

North Rising Star is expanding our Minneapolis team and looking for a Customer Relations Representative to work directly with customers on behalf of our clients.

This is a face-to-face role where you’ll meet customers at retail and event locations, answer questions, introduce client products and services, and help create a positive experience from the first conversation through to customer acquisition.

What You’ll Do

• Connect with customers in person and build genuine rapport 
• Represent client products, services, and campaigns professionally 
• Answer questions and provide clear, helpful information 
• Identify customer needs and recommend appropriate options 
• Support customer acquisition and daily performance goals 
• Work alongside the team and participate in ongoing coaching 

What We Offer

• Weekly base pay plus performance-based earnings 
• Full training and hands-on support 
• Regular coaching and feedback 
• Opportunities for merit-based progression 
• Leadership development as you gain experience 
• A collaborative, goal-focused team environment 

What We’re Looking For

You’ll be a good fit if you’re personable, confident, dependable, and comfortable meeting new people. Strong communication skills and a positive attitude are important, along with the ability to work well as part of a team.

Previous experience in customer service, retail, hospitality, sales, or another people-facing environment is preferred, but we’re open to candidates with transferable skills and the right attitude.

Ready for your next opportunity? Apply today to join North Rising Star.