Jimmy John's Sandwich General Manager

Job Description

Job Description

A Team Built to Win

We are committed to fostering true teamwork where every member supports one another and the team collectively. This is achieved through our emphasis on cultivating a strong company culture, providing comprehensive training and development opportunities, offering competitive compensation packages, and encouraging feedback at every level within the organization. Together, we strive to create a harmonious and thriving work environment where every individual can reach their full potential. Join us in shaping the future of our team from coast to coast!

Position Overview

As the General Manager, you are the captain of the ship! You play the most important role in ensuring the smooth and efficient operation of the restaurant's service, overseeing the service staff, managing customer interactions, and working closely with other managers to maintain exceptional service standards. Providing red carpet treatment for our customers and consistently upholding the Jimmy John's quality standards are the highest priorities for you. 

You’ll interact with everyone—from everyday customers to local leaders and well-known personalities. That means every shift matters. We represent the brand, the experience, and the standard. There are no off days and every impression is the first impression. 

Jimmy John's Core Values

Genuine: Straight up honesty blended with humility. We say what we mean and do what we say. 

Meticulous: Obsessive attention to detail and precision in everything we do.

Big Hearted: Relentlessly compassionate. We're welcoming, attentive, and always ready to help each other and our customers. 

Trustworthy: Make a deal, keep a deal. We deliver on our promise. Every Time.

Bold: No hesitation, fun-loving, loud, lively & maverick-like execution.

Go-Getter: Thinking and acting with an energetic, do-it-now mindset. No hype, no excuses.

Position and Store Details

Compensation and Benefits Package

• Wage - Salary

  • Variable hours

• Vacation Time

• Sick Time 

• Medical + Dental + Vision

• 401k Program

• Employee Meal Program

• Employee Referral Program

• Life Mart through ADP - Discounts for auto, travel, electronics, childcare, and so much more! 

Job Requirements

• Be an age of 18+ and legally authorized to work in the U.S.

• Must have at 2 years of experience running a team, preferably in fast-paced environment in the food industry

• Must be dependable

• Must be coachable and have the patience to coach others. 

• Must have experience in dealing with customer and employee issues

• Must be energetic, enthusiastic, confident, and outgoing

• Must be able to work in a standing position for long periods of time

Atlas Culture Requirements

• Detail Orientated: Quality and precision-focuses 

• Competitive and growth-oriented

• Outcome-oriented: Results focused with a strong performance culture

• People-oriented -- Supportive and fairness-focused

• Team-oriented: Cooperative and collaborative

The Jimmy John’s Code:

• Perfect Bread - It all starts with the bread. Can't have a great sandwich with bad bread!

• Systems and Procedures 100% - Don't mess with Jimmy John's recipes

• Consistent Freaky Fast Movements - Jimmy John's is known for quick but perfect sandwiches

• Lead by Example - You are responsible for your actions, feelings, and consequences

• Keep it hospital clean - We like to keep our restaurants so clean you could perform surgery

• Love, Hug, and Smile - You never know what kind of day someone is having. That smile could change the trajectory of someone's whole day. 

• Serve, certify, and share - Serve not only your customers but also your teammates with the proper training and getting them certified. Share your knowledge!