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Senior Director, CX Enablement & Quality Strategy

Dormont Manufacturing Co

Dormont Manufacturing Co seeks a Leader of CX Enablement to shape the future of customer experience. This role carries enterprise accountability and aims to define and execute the customer experience strategy across the organization. Your responsibilities will include leading quality assurance, training, and governance, while representing CX Enablement at executive levels. The ideal candidate will have a proven track record in customer experience leadership and a strategic approach to scaling initiatives nationwide. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 4 days ago
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