Hotel Security Guard / Floor Host

Job Description

Job Description

Canad Inns Destination Centre Grand Forks is looking for a dependable and professional Security Guard / Floor Host to help maintain a safe, welcoming, and controlled environment for our guests, employees, and property.

This position is ideal for someone who is calm under pressure, observant, reliable, and comfortable working in a guest-facing environment.

Key Responsibilities:

• Maintain a safe and professional environment throughout the property

• Monitor guest activity in common areas, entrances, outlets, and event spaces

• Assist with crowd control and guest conduct when needed

• Support hotel management, front desk, restaurant, and event teams during busy periods

• Respond to guest concerns, disturbances, or safety-related situations

• Complete regular property walks and report any concerns

• Enforce hotel policies in a respectful and professional manner

• Communicate with management, security team, and local authorities when necessary

• Complete incident reports when required

Qualifications:

• Must be reliable, professional, and punctual

• Strong communication and problem-solving skills

• Ability to remain calm and professional in difficult situations

• Comfortable standing and walking for extended periods

• Evening, weekend, and holiday availability preferred

• Prior security, hospitality, customer service, or law enforcement experience is an asset but not required

What We're Looking For:

• A team player with a positive attitude

• Someone who can be firm when needed while still providing great guest service

• Strong attention to detail

• Ability to follow direction and company policies

• A professional appearance and respectful attitude