AI Operations Lead

Role Description

At 1mind, we believe AI should transform the way people work, not just for our customers, but for our own teams too. As our AI Operations Lead, you’ll help define what an AI-native company looks like from the inside out. You’ll partner with teams to identify high-impact opportunities, build intelligent workflows and operational systems, and scale what works across the business. You’ll begin by partnering closely with Sales, then expand your impact across go-to-market and the broader organization as you shape how teams collaborate, make decisions, and operate at scale.

What You'll Do

• Map operational workflows across the business, beginning with Sales and expanding across the broader organization, to identify friction, measure impact, and build better ways of working.
• Partner closely with Revenue Operations to identify high-impact opportunities for AI, designing and deploying intelligent workflows, automations, and operational playbooks that can scale across go-to-market and the broader business.
• Drive adoption by creating documentation, guardrails, and training that ensure the systems you build are embraced, trusted, and built to last.
• Partner with Engineering when solutions require custom development, translating business needs into scalable technical solutions and owning successful delivery.
• Scale successful AI playbooks beyond go-to-market, helping build the operational foundation of an AI-native company.

Qualifications

• 5+ years of experience in an operations, systems, or technical business role, with a track record of building AI-powered workflows, automations, or internal tools that measurably improved how teams operate.
• Comfortable working with modern AI platforms, APIs, and automation tools. You don’t need to be a software engineer, but you enjoy writing code, connecting systems, and bringing ideas to life.
• Working knowledge of Python and APIs, with the ability to prototype solutions and collaborate effectively with Engineering.
• Strong strategic judgment and a track record of solving high-leverage business problems.
• An operator’s mindset. Curious, resourceful, highly autonomous, and energized by building systems that eliminate friction.
• Proven ability to influence cross-functional teams and drive adoption of new tools and workflows.
• Thrive in early-stage environments where ownership is high, ambiguity is constant, and every day looks a little different.

Benefits

• We're completely transforming how companies go to market, scaling revenue beyond human capacity.
• Help define a new category and build the operational engine from the ground up.
• Work alongside a top-tier, high-ownership team during a rapid growth phase.
• High visibility, high impact role, a company-wide mandate with room to grow as we scale.
• Compensation package includes stock options and company-paid benefits.

Compensation

The salary range for this position is $150,000 to $165,000. The compensation package for this position also includes stock options and company-paid benefits. 1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process.