Warehouse Operations Supervisor

As the Operations Site Coordinator, you will be responsible for managing the daily operations at the Plymouth, MI warehouse. This includes overseeing inventory, coordinating dispatch, communicating with customers, and ensuring high service levels. Working closely with various teams and partners, you will strive to optimize transportation operations, ensure on-time deliveries, and enhance customer satisfaction through efficient processes and problem-solving.Key Responsibilities Ensure compliance with service agreementsNegotiate competitive rates with carriersResolve customer and delivery issues promptlyMaintain relationships with carriers, customers, and vendorsRespond to emergencies and prioritize safetyProvide operational updates to leadershipIdentify revenue growth opportunitiesSupervise staff and manage dispatch operationsMaintain accurate inventory status and vehicle visibilityTrack performance metrics and address service issuesManage orders and prevent delays through proactive communicationImplement process improvements and maintain operational consistencyRequired Skills Excellent leadership, negotiation, and relationship-building abilitiesStrong team management and process improvement skillsAnalytical, problem-solving, and Microsoft Office proficiencyExperience in KPI tracking, safety practices, and budget managementQualifications & ExperienceLogistics, Supply Chain, or Operations background preferred3–5 years experience in logistics, transportation, or fleet operationsPrevious management experience in fast-paced environmentsOur company offers comprehensive benefits to support your well-being and financial security, including medical, dental, vision, retirement plans, and paid time off. We prioritize the health and happiness of our employees, providing unique perks and resources to help them thrive both at work and in life. Health & WellnessBCBS PPO Medical with TelehealthDelta DentalNVA VisionCompany Paid Life and AD&DSupplemental LifeDependent LifeShort-Term DisabilityEmployee Assistance Program (EAP)New Vehicle Supplier DiscountsFinancial Benefits401(k) with Company MatchWork-Life BalancePTO Program (Vacation, Sick, Personal, Jury, Bereavement)6 Paid Holidays