Service Technician - Inspection

Job Description

Job Description

At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Job Summary: The Inspection Technician will primarily perform inspections and part measurements in our calibration lab in Greenville, SC. This associate will program and run the CMM and support in training other associates in doing so.

Duties and Responsibilities:

• Maintains constant and clear communication with customers and fellow associates

• Must be able to perform inspections unsupervised

• Consistently maintain good work attendance and productive work ethic

Minimum Requirements / Qualifications:

• Extensive experience programming, operating, and troubleshooting a portable CMM with laser scanning technology required (Polyworks experience a plus)

• Ability to read blueprints and comprehensive understanding of Geometric Dimensioning and Tolerancing

• Ability to perform CAD based 3D inspections and nominal comparisons

• Ability to multitask and work in high pressure situations under deadlines

• 5+ years’ Automotive or Aerospace industry experience a plus

• Understanding of statistics including capability studies and Gage R&R

• Demonstrate excellent written and oral communication skills

• A commitment to world class customer service

• Proficient in Microsoft Office applications

• Must be organized and capable of working independently

Required Behavioral Competencies

• Customer Focus

• Situational Adaptability

• Drives Results

Physical and Mental Requirements:

• The ability to sit, stand, and walk for extended periods of time

• Ability to speak, write, and utilize a PC effectively.

• The ability to navigate in an industrial environment

• Must be able to walk, talk, hear, sit, stand, use hands repetitively

• Lifts, carries, pushes, and pulls less than 100 pounds but greater than 25 pounds occasionally

• Reaches out and overhead

Skill Set Required:

• Clear Verbal and written communication skills

• The ability to think creatively, take initiative, multitask and manage projects under pressure

• Excellent time management skills and personal responsibility are a MUST

• Self-motivated, driven, and resilient

Disclaimer: The job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an “at will” employment relationship