Service Technician

Dryer Vent Wizard Service Technician

Dryer Vent Wizard is the leading franchise company focused exclusively on dryer vent cleaning, repair, installation, maintenance, service, and safety. For over 9 years we have hired reliable, customer service-focused technicians who have an eye for detail and an ability to communicate effectively to customers. As a Dryer Vent Wizard service technician, you are a key member of our team responsible for bringing customer's dryer vent systems up to code, making them safer and more efficient. You will build customer relationships and uphold our standard of outstanding customer service. You will NOT need to make any cold calls. You will need strong communication skills and should be able to articulate information to supervisors, employees, and customers professionally. You are self-motivated, thrive in a fast-moving environment, detailed oriented, have integrity, and are able to manage your time effectively to meet deadlines.

Purpose

As a Service Technician, the main responsibility is to provide professional dryer vent cleaning, repair, rerouting, and maintenance services for residential, multi-units, and commercial locations.

Duties

• Present yourself in a professional manner at all times; uphold company image
• Provide the customer with a complete assessment upon arrival at the home
• Professionally service customer's dryer vent system as indicated by inspection results
• Offer additional applicable products/services based on the inspection results
• Available to answer any questions and provide thorough responses
• Accurately and legibly provide assessment and invoice when applicable
• Clearly define and describe the features and benefits of products/services as requested
• Keep company vehicle and equipment properly serviced, clean, and in good working order/condition
• NO cold calling and smokers need not apply
• Valid SC drivers license with decent record

Skills / Qualifications

• Experience in electrical, plumbing, HVAC, construction, carpentry, or handyman work is a plus but not required
• Experience and strong comfort level working with tools
• Ability to climb and handle ladders up to 32 feet in height
• Ability to work within constricted spaces such as attics, crawlspace, or closets
• Ability to work on rooftops
• Ability to work independently and problem solve
• Ability to work required business hours when necessary - no weekends unless desired.
• Ability to effectively communicate with customers, management, and team members

Training to perform specific skills and evaluations will be provided. Training is paid at an hourly rate including overtime for specified period of time. Average technician pay is between $800-$1,300 a week based on performance. Compensation: $800.00 - $1,500.00 per week