Quality Manager

Company : Dickson Testing Company (South Gate, CA.) Function : Quality Workplace Type : On-Site Position type : Full Time Opportunity ID : 21827 Job Description Business Profile Wyman-Gordon is a worldwide supplier to the aerospace and industrial gas turbine markets. We hold quality accreditations for all of the major airframe and engine manufacturers for both civil and military applications. Wyman-Gordon creates rotating closed-die forgings which are critical for aerospace and land-based gas turbines. Wyman-Gordon also manufactures structural forgings for airframe, nuclear, petrochemical, power generation, and space applications. Location Profile Located in South Gate, Dickson Testing Company, Inc. is a full-service destructive testing laboratory serving aerospace and metallic producers worldwide. Our laboratories serve our customers with metallurgical, mechanical, corrosion, and chemical testing services. In support of these services our facility provides complete specimen fabrication, cut off services and heat treat capability. Position Summary Directly lead and manage the functional Quality organization on a day-to-day basis to meet all NADCAP AC7101 QMS & ISO 17025 standards. Facilitate through Operations, Engineering, and Customer Service / Supply Chain leadership, full integration of Quality Management System (QMS) into value streams. Serve as the primary Quality leader for risk / problem identification, resolution, and loss reporting. Functional management representative responsible for compliance of products and processes used by the location internally and externally. Primary Duties & Responsibilities Manage budget, costs and expenditures within the Quality function and applicable functional support requirements. Lead and drive Productivity initiatives. Work with functional managers to design, implement and document procedures and methodology for process control, improvement adherence, and control for all phases of internal production, material testing, and external supply chain processes. Aggressively drive quality improvement initiatives, working closely within the organization to identify root causes and implement corrective actions. Establish and implement applicable measurements / metrics for monitoring system effectiveness and to enable managers/employees to make sound product quality decisions. Lead effort to define and train employees on tools to perform root-cause analysis and problem solving to identify root cause and effective corrective actions/process improvements. Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality. Analyze customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and material testing. Develop quality planning methods for all testing value streams. Develop process certification standards and assist in process certification to maintain NADCAP AC7101 and ISO 17025 compliance and certifications. Review customer purchase orders, contracts, and change requests to ensure that the necessary criteria and provisions are included in quality and testing plans. Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and testing personnel. Responsible for the coordination of internal and external quality audits. Review supplier purchase orders and establish supplier quality requirements. Monitor supplier performance and establish criteria and rating system for critical vendors. Interface with customer and supplier quality representatives concerning problems with quality control and assure that effective corrective action is implemented, as well as all other reasonable duties, as assigned. Validates quality processes by establishing product / testing specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new process and testing methods, and manufacturing and training procedures. Directs daily Quality staff functions such as inspection, Quality Engineering, MRB, Certification, and Process Control to support production. Develops and maintains procedures and methods to maintain equipment and technician compliance with NADCAP AC7101 and ISO 17025 requirements. Other duties may be assigned as required. Requirements BS/BA in Mechanical Engineering, Metallurgical Engineering, Electrical Engineering, Manufacturing Engineering or Business Administration required. 5+ year of Quality management experience required. ASQ certification preferred. MS degree in related field preferred. Experience managing and maintaining NADCAP certified processes. Destructive Testing experience preferred. Effective attention to detail. Excellent interpersonal and communication skills, able to communicate with people at all levels. Broad working knowledge of problem‑solving tools, theory and principles of statistics and statistical process control. Experience in designing and implementing quality systems. Diverse knowledge of inspection and control methods, techniques and documentation. Strong computer skills including quality control applications, word processing, spreadsheets and databases. Six Sigma and Lean experience preferred. Supervisory Responsibilities Quality Engineers Quality Supervisor Certification Inspectors Physical Demands While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee occasionally lifts and/or moves up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment Manufacturing and laboratory environments. The noise level in the work environment is usually moderate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. For informational purposes only, the range of pay for this role is $96,000 to $140,000 US Dollar (USD) Salaried based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company’s Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 3X the Company’s bonus multiple, based on the Company’s performance in the applicable quarter. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company’s medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company’s 401(k) plan. This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce. #J-18808-Ljbffr