Solutions Consultant

Professional Services Consultant

As a Professional Services Consultant at Notion, you will play a pivotal role in helping customers unlock the full potential of our platform. You'll collaborate closely with customers, partners, and cross-functional teams to understand their unique challenges, design tailored solutions, and drive successful implementation and adoption of Notion across their organizations.

In this role, you will leverage your technical expertise, consultative approach, and project management skills to guide customers through Notion onboarding, configuration, and custom workflow optimization. Your ability to translate complex requirements into practical, scalable solutions will be key to driving long-term customer success, adoption, and engagement with Notion.

What You'll Achieve

• Design and implement tailored customer workspaces, optimizing workflows, member management, and best practices
• Develop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoption
• Lead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and delivery
• Provide expert guidance on workspace architecture, permissions, security, and scalability
• Deliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goals
• Manage project execution, maintaining comprehensive documentation, timelines, and key deliverables
• Collaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product development

Skills You'll Need to Bring

• 4+ years of experience in technical consulting, implementation, or a similar customer-facing role
• Proven success in delivering customer implementations, ensuring long-term adoption and value realization
• Experience with SaaS platforms, including a solid understanding of technical concepts and integrations
• Analytical mindset and problem-solving skills, enabling you to design effective and scalable solutions
• Strong project management skills, with the ability to manage multiple client engagements simultaneously
• Expertise in change management, driving user adoption, and successfully implementing new technologies
• Exceptional stakeholder management, with a proven ability to build strong relationships at all levels
• Outstanding written and verbal communication, with the ability to simplify complex concepts for diverse audiences
• You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results

Nice to Haves

• Experience in workspace design and information architecture
• Familiarity with data migration tools and methodologies
• Understanding of API integrations and enterprise software ecosystems to support connectivity and automation
• Previous experience in a fast-paced, high-growth technology environment
• Exposure to project management methodologies and tools

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $175,000 - $225,000 per year.

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A Note on AI

You don't need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity & Accommodations

We hire talented people from a wide range of backgrounds. If you're excited about this role but don't meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.